Well actually building it is completely amazing! But I'll double their offer if you refuse to do it in the futureThanks. It's not my house, but I built it for them. (They picked the colors)
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Anyone else have a house disappear since yesterday?
- Thread starter BrianFreud
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BrianFreud
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About a week, aye. Here's the Chessie mountain house - I've had to edit together a bunch of screencaptures to get it all in. Unfortunately, I can't find any screengrabs of the right house (the one that went missing here), but you can sort of see where the carpet still is floating (on the top right) where that house should be.Wow..awesome work Brian! It is very...colorful lol but wow...that must have taken some time! Very well done
Larisa
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Amazing! Very well done and a lot of work...weird that one house would just poof....hopefully you can get it sorted out, it's obviously not blocking anyone or anything.
Bunch of questions here and brainstorming as to why this might happen. First was the account the house was on active or inactive when it fell? That's the first big question.
Second, did you have a house placed on Seige? Did you place a house on TC at all? Are you in Beta for the new expansion and placed a house?
Perhaps it was blocking a T-map location??? or who knows....I think you have your answer
You can have a house on Seige and on TC/Beta and also prodo...Separate Servers
BrianFreud
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@S_S Lol, it's what they wanted. My own house has/had rather a lot more "wall" to it, and the floors match the theme. (Speaking of which, the center tile of a brown bear rug looks quite good as 'dirt floor' next to wooden rubble walls. )
@sablestorm:
The house account was inactive. The house was not in any decay stage (this has bee confirmed by a GM).
I do not have any houses on Seige or Mugen.
I do have a house on a test shard, but it is carried by a different account.
As for your last question, I can't answer that; one can only assume that anyone in the beta program is also under an NDA, and that that NDA likely includes something about not disclosing whether you are or aren't in that beta program.
As for other possible cases people have ICQ'd...
The house wasn't made invisible by anyone, let alone the GMs. (yes, someone suggested this)
The house wasn't hidden under a giant layer of house-hiding goza mats. (someone suggested this as well)
I did not place any 2nd house using that same account, which would have condemned the missing house.
I did not recently transfer that house between accounts.
I have not recently x-sharded any characters between any shards using that account.
The house was set to public.
A co-owned character on a different account of mine was able to walk into the house and open containers inside the house ~24 hours before it disappeared.
The house did not have any vendors.
The house did have 20 or 30 mannequins; all of them and their outfits also disappeared.
Nothing was on the ground. Some of the rubble and carpet from the top 2 floors was still floating in the air; everything else was gone.
All of the active IDOCers tell me that they never saw the house sign show decay, nor the house itself IDOC. (and I tend to belive them.)
No grubbers were in the area.
Nothing ever showed up in the cavern of the discarded.
In the house on the right, there were a couple rubble palm trees, at least one shed, my seer scroll collection (ex: "an invitation to a wedding for Foo and Bar") a ton of rubble rocks/flowstone/snow piles, a 3-piece server birth boulder, etc. The only consolation is that the part of the house I've spent the most time designing is in the part which is still standing (a 4-story lava fall):
My own house has/had rather a lot more "wall" to it, and the floors match the theme. (Speaking of which, the center tile of a brown bear rug looks quite good as 'dirt floor' next to wooden rubble walls. )@sablestorm:
The house account was inactive. The house was not in any decay stage (this has bee confirmed by a GM).
I do not have any houses on Seige or Mugen.
I do have a house on a test shard, but it is carried by a different account.
As for your last question, I can't answer that; one can only assume that anyone in the beta program is also under an NDA, and that that NDA likely includes something about not disclosing whether you are or aren't in that beta program.
As for other possible cases people have ICQ'd...
The house wasn't made invisible by anyone, let alone the GMs. (yes, someone suggested this)
The house wasn't hidden under a giant layer of house-hiding goza mats. (someone suggested this as well
)I did not place any 2nd house using that same account, which would have condemned the missing house.
I did not recently transfer that house between accounts.
I have not recently x-sharded any characters between any shards using that account.
The house was set to public.
A co-owned character on a different account of mine was able to walk into the house and open containers inside the house ~24 hours before it disappeared.
The house did not have any vendors.
The house did have 20 or 30 mannequins; all of them and their outfits also disappeared.
Nothing was on the ground. Some of the rubble and carpet from the top 2 floors was still floating in the air; everything else was gone.
All of the active IDOCers tell me that they never saw the house sign show decay, nor the house itself IDOC. (and I tend to belive them.)
No grubbers were in the area.
Nothing ever showed up in the cavern of the discarded.
In the house on the right, there were a couple rubble palm trees, at least one shed, my seer scroll collection (ex: "an invitation to a wedding for Foo and Bar") a ton of rubble rocks/flowstone/snow piles, a 3-piece server birth boulder, etc. The only consolation is that the part of the house I've spent the most time designing is in the part which is still standing (a 4-story lava fall):
Damn that sucks. Quit playing housing roulette with houses you've spent so much time and effort on! It does sound like a bug caused the house to delete and not an IDOC system decay. Since it was public you would have been cleared from the coowner list and not allowed inside so you would have definitely noticed the day before that something was up. The only thing I can think of is something went wrong with the housing warehouse, it made an error and gave the delete command for the wrong house.
BrianFreud
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No idea; I asked the same question of the GM, as the email also had specifically referred only to the one house.
Lord Nabin
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Sorry for your loss old friend.
Truely a sad day
Truely a sad day
Checked mine, all there....that sucks man!
The reason I doubt it was someone deleting it is it's in one of the Malas hidden locations, so there aren't exactly a lot of neighbors to complain about any lag. Usually you'd have to step in the house to load most of that stuff anyway. If it was malicious or with purpose then they would have deleted all 3, not just 1.
BrianFreud
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I would have agreed, were it not for that email on Tuesday citing a complaint ticket (which I didn't file) and ordering me to make changes to that house:
I should also note, as it's not clear from the radar in my house screenshot above... 6 houses fit in there. I owned all 6. There was no open space for any further placements.
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Lord Nabin
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The saddest part I think is the seer items being lost.
Those are irreplaceable
Those are irreplaceable
Most likely the case is that someone came by saw you have a ton of rubble which as you know is good not only for points but sells really good... paged a GM got your house ordered to be destroyed.... then went back the very next day paged again told the GM it's been a long time they have waited..... and the GM dropped your house for them... they looted it dry.... end of story. I heard of crap like that happening.... They quite possibly paid the GM or have a friend who is a GM who did what they wanted because they wanted your stuff. Any excuse they can to exploit the system.
Wait a minute...that is a pretty Bold statement!!! I hope you have some proof and send it to Mesanna.
When it comes to GM's doing stuff they have all the back up and proof they need. IT's all right there. I'm sure if they are looking into it they will find it.
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So it was an inactive, not regularly paid account, with billions worth of items in the house? That's a shame, but can't play with fire like that. I wonder if the outcome would've been different if it was an active account.
BrianFreud
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@Merlin, get off your high horse. It's a legitimate way to manage accounts, and I once again remind you that the house never went IDOC. Inactive houses are supposed to go IDOC before they go poof. Mine did not.
Best part? You can bet that I checked all my remaining houses last night, multiple times. I did the same this morning, and again throughout the day. Some time between 8 and 10 pm, another house disappeared. This time it was my Tram Wind house. It wasn't IDOC as recently as 8 pm, nor were any other houses. At about 8 pm, 6 storage houses went IDOC and the Tram Wind house disappeared. I will note, I put a 1 month game time on each of those 7 accounts back in mid-June. For the Wind house, it completely skipped the IDOC stage, and completely vanished. Nothing on the sign, nothing on the ground, nothing in the cavern.
It was exactly a year ago that I had 2 other houses disappear without ever going IDOC, when they started screwing with the IDOC code.
I pay a serious amount of money for my accounts. At the moment, I have...
Best part? You can bet that I checked all my remaining houses last night, multiple times. I did the same this morning, and again throughout the day. Some time between 8 and 10 pm, another house disappeared. This time it was my Tram Wind house. It wasn't IDOC as recently as 8 pm, nor were any other houses. At about 8 pm, 6 storage houses went IDOC and the Tram Wind house disappeared. I will note, I put a 1 month game time on each of those 7 accounts back in mid-June. For the Wind house, it completely skipped the IDOC stage, and completely vanished. Nothing on the sign, nothing on the ground, nothing in the cavern.
It was exactly a year ago that I had 2 other houses disappear without ever going IDOC, when they started screwing with the IDOC code.
I pay a serious amount of money for my accounts. At the moment, I have...
4 active accounts with 1 month game time codes
7 active accounts with 3 month game time codes
4 active accounts with 6 month game time codes
6 accounts I'm putting another 1 month code on tonight
2 accounts Broadsword has lost for good - delete my house, and you lose that account as a customer. Of those, 1 was using 6 month codes, and 1 was using 1 month codes.
...so for those who keep trying to claim that we who ever dare to run any accounts inactive are somehow cheaping out, find yourself a different thread and argument. In addition to the above, I'm also looking at 8 more 1-month codes to run the fest on Chessie. I'm committed to that... but all of these accounts will be expiring around end of October- early November. I am seriously considering whether it's worth continuing to pay; a game as old as UO simply should not have this kind of account security problem. They made the decision to make UO item-based. Those items need to be stored somewhere. If we cannot store them safely, then there's no point playing the game to try and collect them in the first place.7 active accounts with 3 month game time codes
4 active accounts with 6 month game time codes
6 accounts I'm putting another 1 month code on tonight
2 accounts Broadsword has lost for good - delete my house, and you lose that account as a customer. Of those, 1 was using 6 month codes, and 1 was using 1 month codes.
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No. No it's not. Trust me on this. (Tounge in cheek symbol noted(yes it is like losing a loved one!
)
Interesting thread. So far I've learned you can pay a GM to drop a house for I assume a tidy profit, if UO sends you an email saying fix your house in a week or it's gone they really do it, and losing a UO house and contents has the same impact on one as I felt watching my wife die. Very interesting. All righty!
Lord Nabin
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I understand that playing the house game is just working the game dynamics.
I have never done that or will.
Either pay your accounts full or free up the space for others
No judgement towards you my friend I appreciate the massive amount you do for us all.
Just my own philosophy
I have never done that or will.
Either pay your accounts full or free up the space for others
No judgement towards you my friend I appreciate the massive amount you do for us all.
Just my own philosophy
Okay this is getting a little confusing. Lets see if I got this.
1. Person gets email saying to fix your house in a week or it will be deleted.
2. Week later it's deleted.
What am I missing here?
1. Person gets email saying to fix your house in a week or it will be deleted.
2. Week later it's deleted.
What am I missing here?
I believe he said day later house gone
BrianFreud
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1. Tuesday, 2:30 pm
2. Wednesday, midnight, house is gone.
1 day and 10 hours, not 7 days.
Also, pray explain to me, or even the GM who met with me, what this actually means?
" remove all items within 7 days going beyond your foundation and items on the mountain attached to your house"
If I follow, it demands that I remove any items:
1) Locked down outside of my plot (aka, foundation): Easy enough, since we can't actually lock anything down outside of a plot, this applies to zero items.
2) Locked down on the mountain behind my house. Also easy, as we can't place items on mountains, nor (again) can we lock anything down outside of a plot, so this too applies to zero items.
So, best as I can follow, I was asked to remove zero items. The English here is so tortured, however, that noone in any position of responsibility so far seems able to actually explain it.
Okay. Fair enough. TY for the explanation. I see the problem now, you got hosed big time.
Rather than blaming the person whose houses are vanishing, we should be concerned that something like this can happen at all. Whether or not you agree with the 90 day inactive account safety net, it is what we are promised.
Things happen... cards get declined, expiration dates change, cards are lost or stolen, EA bills multiple times, so i don't use auto renew anymore. One of my accounts might go a week before i notice the game time code has expired because I only really play on one account. Since i let it go inactive for 2 days, i deserve to lose my stuff too?
I'm paying sub fees for a stable game....if my stuff can just poof at any given moment I'll close my 5 accounts and pick a free shard. Ridiculous!
Things happen... cards get declined, expiration dates change, cards are lost or stolen, EA bills multiple times, so i don't use auto renew anymore. One of my accounts might go a week before i notice the game time code has expired because I only really play on one account. Since i let it go inactive for 2 days, i deserve to lose my stuff too?
I'm paying sub fees for a stable game....if my stuff can just poof at any given moment I'll close my 5 accounts and pick a free shard. Ridiculous!
@brianfreud2 Is it possible your accounts got compromised? I'd consider changing passwords while you wait for (I hope) a response from Mesanna.
Probably should have mentioned all that in your original post. Seems like pertinent information. Also is that a direct copy/paste from the email? There are 2 glaring typos in it and it's worded rather strangely. I would suspect a phishing attempt if so. I sure hope you didn't give your account info to anyone pretending to be from EA/Broadsword.
However you'd like to rationalize the comparison.
BrianFreud
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At the time of my original post, I did not have that information. I don't check email daily, and didn't see it until around the time I was speaking with the GM. (I was actually in the middle of posting it here when he showed up, so I held off on posting it here.)
Yes, that is an official email from Broadsword, as sent, without any changes by me. I didn't give account info to anyone; the email itself was confirmed official by the GM in game.
Easy dude...your house got deleted because you created a design that people complained about. So the Gm sends you an email...someone complains again, the GM checks...that account is inactive and no attempt has been made to remove the items so he drops the house. You know what they wanted...you can say all you want that you dont understand because of poorly worded language, but anyone reading knows what they wanted.
On top of this now you admit this has happened in the past? Obviously you arent getting it! If you want to create designs that people are gonna complain about ( as is their right)... then Merlin is right...also you played the "juggle the accounts game" and dropped the ball!
Suck it up buttercup and go fix the rest of your housing issues that are in anyway similar to these issues. You are angry cause you are at least partially to blame for this. But only you can resolve it all the way.
Not to derail this, but why do you have 23 accounts?
Also to add the deletion was inevitable since the account was inactive and you had no intention of fixing the house since you believed nothing was wrong with it.
Oh the tide is turning with this thread
After a while people lose sympathy as the truth comes out and get tired of people whining about entitlement,....It is a game!Oh the tide is turning with this thread
This isnt an issue for the player base...this isnt going to be happening to others. This is happening to one person. He knows why it is happening. But gets angry at people for pointing it out!
BrianFreud
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It's amazing how you guys manage to rationalize that anyone with multiple active accounts is "stealing money from EA". Apparently we have several people who would be perfectly OK having their houses deleted if someone disagrees with the decor or placement, and who feel that it's perfectly ok for their own house to disappear without a trace, and without warning.
It's not quite that simple, as far as a disagreement, since it must be filtered through a gm who ultimately agreed or tells the other person to go pound sand.
On the other hand, you received the warning a day prior to that according to you.
I'm sorry you lost your house but the more the thread continues, the more I believe you're feeding us half truths.
BrianFreud
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I'm not feeding you anything, other than feeding the troll. I've stated the facts. You've continued to try to twist those facts to fit your agenda. GMs do not have the right to delete houses, especially to suit player whims.
I haven't twisted anything and have no agenda since there is nothing to gain by calling you out.
GMs absolutely have the right to delete houses after a written warning.
One of my big issues with UO is lack of enforcement, or probably better said as selective enforcement of the rules. There was quite a long discussion about standing afk in Luna vs standing afk in a dungeon. It's kinda the same thing here... Technically we all know building above the foundations violates the rules... But it really doesn't get enforced as a violation on its own... Only if someone complains. Does the complaint have to be legit? It seems obvious that Brian was very careful to put his houses in a location that building above the foundation wouldn't interfere... but his house design was still technically against the rules.
If the rules were enforced from the get-go, we wouldn't always be having these conversations of why is ok here but not ok there, and why this but not that.
If the rules were enforced from the get-go, we wouldn't always be having these conversations of why is ok here but not ok there, and why this but not that.
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I wish this thread would get locked. I can't see the sense in attacking a dedicated player who is playing by the allowed guidelines/rules, regardless of how any of us may feel about those rules.
Hang in there, Brian. I truly hope the issue will soon be resolved.
Hang in there, Brian. I truly hope the issue will soon be resolved.
The issue was resolved.....the houses have been removed!
You know that's not what I'm addressing.
It's beginning to feel like a feeding frenzy in here. Why not start a separate thread about the policy and stop slamming any particular players who happen to be following established policy?
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Let's follow the thread for a second
It started with omg my house is gone.
Later it was let on the account was inactive.
Further down, it was, well I did receive an email warning me.
Then it was well, I can't fix the mountain or the plot next
to me.
Then it was their fault because of "account security".
I mean com'on, really?
I have empathy but I'm not blind.
BrianFreud
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I believe they are allowed to remove specific items, if a rule is broken, once clear warning has been given and sufficient time has elapsed. To remove a plot, I am told they need Mesanna's permission first.
The mere fact of having sent any warning is not justification for the deletion of the plot, especially when the allowed time period had not expired. I was quite careful in designing, building, and placing that house to ensure that it broke no rules. The warning they sent me says nothing about the plot, and is incomprehensible regarding any invalidly placed items. The only recourse it allows, for clarification or resolution, is paging a GM. I have already done that, though the plot already was gone at the time. The GM was also unable to figure out what that warning was saying was a problem. If even the people issuing the warning cannot actually comprehend what it says, then how can the players be expected to?
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