These items will once again be available once we've had an opportunity to replenish the Origin store's stock of codes. We apologize for any inconvenience.
@Kyronix
I am truly disappointed at how this turned out. During this whole thing, Broadsword has remained silent, uncaring, and unhelpful.
Broadsword failed us again, apparently intentionally, as it does not take long to generate codes with a code generator. Most of my friends have left for better games which begs the question, why do I stay? Poo was correct in saying that this is not the straw that breaks the camels back but does make me question the amount of money I am spending on a company that has historically failed it's customer base time and time again.
They are supporting 2 clients that are outdated and lacking instead of fixing one. I know the value of the CC to many so I am not opposed to sticking with it. Why not fix the issues with it, enlarge the play screen (do not insult us and say that it cannot be done as there are third party programs out there that do just that, the game was created for 13 and 15 inch monitors yet now you cannot even find anything smaller than a 19 inch), and add some of the features that UO Assist and the EC have so neither are needed. Concentrate on one client.
They do not listen to the customer base, which is literally dying off. I would imagine that the majority of the remaining players are in the 35-65 category. We are not children that change our minds on a whim and want everything yet other games get more support and better communication from the development team.
Account management, while I have had no issues with it, others have had a horrendous experience. Returning players cannot figure out how to reactivate their accounts, people whose credit cards are expiring cannot always update, and there is apparently no longer a customer service number to call and get help with these issues. Way to go EA/Broadsword! We feel the love and the desire from you to build and expand our player base.
Codes, Codes, Codes, some games even have a way to purchase things in game whether they are on sale or not yet we cannot even purchase codes during a sale at all. If the game is hurting for funds that much, then why put out an expansion before building the player base. I am afraid to think about how someone looking to start UO would think when they look up the game and find glaring issues like this over and over again.
These codes are just further proof that they do not care about the remaining player base. I have spent so much of my time the past few years defending UO but I cannot bring myself to do that any longer. I do not care for SotA or Shards as much as I do for this game but I am finding myself drawn to them more and more. It's almost as if EA/Broadsword does not want to pull the plug due to player base outcry so they are just driving the player base away so they can shut down UO in silence.
An I leaving because of this? Sadly, no but I will be re-evaluating the money and time I am currently investing while taking a serious look at alternatives. If EA/Broadsword does not want to listen to or take our money, I know there are other companies that will jump at the chance.
I do hope they get more b4 the end of the sale. Probably like the rest of you I was filling in gaps on my accounts. Why you can only buy 1 of something at a time, I never understood this. Is there a number or place to call to complain? Will someone please post that info and I will do so. Thanks in advance.
*marks the website down as yet another broken promise/carrot*
