• Hail Guest!
    We're looking for Community Content Contribuitors to Stratics. If you would like to write articles, fan fiction, do guild or shard event recaps, it's simple. Find out how in this thread: Community Contributions
  • Greetings Guest, Having Login Issues? Check this thread!
  • Hail Guest!,
    Please take a moment to read this post reminding you all of the importance of Account Security.
  • Hail Guest!
    Please read the new announcement concerning the upcoming addition to Stratics. You can find the announcement Here!

Paging a GM

Maximus Neximus

Certifiable
Stratics Veteran
Stratics Legend
I paged for a GM nearly an hour ago. I haven't gotten any type of response yet.

In the past you would get the "you're number x in queue". But I haven't even gotten that. I cancelled and re-sent my help request but I'm not holding my breath.

If there aren't any GMs today, could we at least be told that in an automated message. I don't have the time to sit here and watch all day for what's likely to be no response.
 

Maximus Neximus

Certifiable
Stratics Veteran
Stratics Legend
And for those wondering, I'm decorating my newly placed castle and a rarewood chest I've been working with has disappeared. There's only one person friended to it and he's not online (and he wouldn't steal stuff). The wind chimes didn't make a noise and detect hidden revealed no one. I paged hoping a GM would look under the plot in case it somehow fell underneath.
 

Larisa

Publishing Manager, Stratics Leadership
Editor
Reporter
Moderator
Professional
Editor
Stratics Veteran
Stratics Legend
Wiki Moderator
UNLEASHED
They don't do the GM Que anymore, with the introduction of the Advisor program, GM pages go to them first. If if is an issue an Advisor can handle, one will come help. Maybe try general chat to see if there's an Advisor around, though with it being a US Holiday I don't know if anyone will be around.

Best of luck!
 

Maximus Neximus

Certifiable
Stratics Veteran
Stratics Legend
They don't do the GM Que anymore, with the introduction of the Advisor program, GM pages go to them first. If if is an issue an Advisor can handle, one will come help. Maybe try general chat to see if there's an Advisor around, though with it being a US Holiday I don't know if anyone will be around.

Best of luck!
Thank you. I had no idea they didn't do that any more. Do you know if Advisors get the requests regardless of shard? Or will playing on a smaller shard go against me as well?
 

Larisa

Publishing Manager, Stratics Leadership
Editor
Reporter
Moderator
Professional
Editor
Stratics Veteran
Stratics Legend
Wiki Moderator
UNLEASHED
There are usually 2 Advisors per shard so that at least one can be on or available at all times. I know, at least on Origin, that our advisor's are on quite often and are always available to help with things like the issue you are having.
 

Promathia

Social Distancing Since '97
Premium
Stratics Veteran
Stratics Legend
UNLEASHED
I'm pretty sure the option to page an Advisor is only there if one is actually online on that shard.

So, easy way to tell.
 

Maximus Neximus

Certifiable
Stratics Veteran
Stratics Legend
Now I'm having another issue....

I go to "Help" and click "Canel Pending Request" and it does nothing. I can't remove my request for help :confused:
 

Angel of Sonoma

Certifiable
Stratics Veteran
Stratics Legend
UNLEASHED
Campaign Supporter
That sucks. Lately I've been doing a lot of decorating and organizing. I haven't had any issues with any of the 32 wooden chests I've locked down and they are all on the 2nd floor of my castle. Is it possible the chest went into another container?
 

a slave girl

Sage
Stratics Veteran
Stratics Legend
And for those wondering, I'm decorating my newly placed castle and a rarewood chest I've been working with has disappeared. There's only one person friended to it and he's not online (and he wouldn't steal stuff). The wind chimes didn't make a noise and detect hidden revealed no one. I paged hoping a GM would look under the plot in case it somehow fell underneath.

Oftentimes when unlocking an item on a lower floor we accidentally target and unlock an item on the floor above, which then simply follows normal decay rules and poofs after a while.

Unlocking items in a multiple storied building is extremely hazardous.

I would advise always checking your house sign storage numbers prior to doing any customizing and really any unlocking of any items at all, although I don't always follow that advice myself.

Really who has time?

So I think we could use some house tool function that does this for us or perhaps maybe even an npc housekeeper?

An npc housekeeper could inform us immediately of any lock down/storage changes and possibly search for and locate any items that have fallen beneath the house.

I do hope you get some answers as to what happened to your lost items but I don't hold out much hope you will get those specific ones back.

Try checking the upstairs containers in the general area in case you accidentally unlocked, dragged and dropped the chest into another container.
 

Maximus Neximus

Certifiable
Stratics Veteran
Stratics Legend
That sucks. Lately I've been doing a lot of decorating and organizing. I haven't had any issues with any of the 32 wooden chests I've locked down and they are all on the 2nd floor of my castle. Is it possible the chest went into another container?
I just moved into this place this weekend and this is the first room I started to unpack/organize. There were only 15 (6 empty) other containers in the area (all floors/roof combined) and all were checked multiple times without luck. I don't have a trash barrel placed either, so that's out. I have keys and a couple other random items on the floor that I don't want. They still haven't decayed so I can't imagine that's what happened. Also not in my or my beetle's pack.

*edit* Forgot to add a GM did show up about an hour and a half after the first page. They were very nice and willing to help. But they said there was nothing below the castle plot.
 

Jirel of Joiry

Certifiable
Stratics Veteran
Stratics Legend
I feel your pain I was decorating my castle and a table I'd locked down poofed out from under the dye tub locked down on it. Better the table than the tub, but still dang! I guess the game gets hungry. :ohsnap:
 
Top