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idoc times got me....

Faenwen

Journeyman
Stratics Veteran
Stratics Legend
I know it’s my own fault, but I am still shocked and angry and sad.


End of December I wanted to reactivate 2 of my accounts because I knew end of January the house would start to be condemned, on one account I have one house on DF and one on Siege. I wasn't able to buy at origin, not with PayPal, paysafecard or KK. I thought well maybe it’s because I am in London so I wait until I get back home. Came home... the same so I wrote origin... well it’s still not sorted out.

So I checked my houses every other day. Tuesday to Wednesday night CET midnight all my houses were ok. Friday afternoon I logged in to check again and saw the two where condemned, one fairly one greatly. I asked a friend to help me out with GTCs and he gave me 2 GTCs. I was on the way to reactivate my accounts when I got an ICQ message from a friend on Siege telling me that my keep fell, I thought it’s a joke because the house on DF on the same account is still there and greatly. It wasn't a joke.... the keep was gone! The house on DF is safe but the more important one on siege with all my soul stones in it .... gone!


IDOC times are so messed up that on one and the same account one house is gone after 2,5 days and the other is still there! On the other account (I activate those 2 accounts always at the same time day hour) the house was fairly worn!


I know, a few will say just pay them all the time, but I am paying 3 accounts full time and 4 just to hold old houses and guild houses!


Once upon a time one could check at the account management when an account went inactive…. *sighs* now you have to write it down or have a real good memory… and you knew you have around 4 -5 days’.

*ponders what happened to the saying “the customer is king”*

*stops whining*
 

GarthGrey

Grand Poobah
Stratics Veteran
Stratics Legend
UNLEASHED
There's an email that gets sent out saying Notice of cancellation..yada yada, failed to renew. Once you receive this, everyone has a smart phone right ? Put a note in your phones calendar for 90 days exactly. Your phone will remind you with a calendar alert. You then have 5 days to get it refreshed...easy.....sorry for you lost and hopefully the good folks on Siege have your SSs for you.
 

Tjalle

Grand Poobah
Stratics Veteran
Stratics Legend
UNLEASHED
Campaign Supporter
We´re working on the SS situation, Faenwen.
Hopefully we can recover them.
 

GarthGrey

Grand Poobah
Stratics Veteran
Stratics Legend
UNLEASHED
Should be interesting, there were supposedly only 2 ppl at that idoc...
 

Tjalle

Grand Poobah
Stratics Veteran
Stratics Legend
UNLEASHED
Campaign Supporter
Should be interesting, there were supposedly only 2 ppl at that idoc...
Aye, one is a safe bet, the other is a wild card. It´s only a matter of who has what...
 

Captn Norrington

Stratics Forum Moderator
Moderator
Professional
Stratics Veteran
Stratics Legend
UNLEASHED
Campaign Supporter
Sorry to hear this happened to you, but when a person is manipulating a system, they have to expect that it will eventually backfire. Pay accounts full time and they will be safe, if a person chooses to only pay once every few months they are accepting the risks that come with that decision.
 

Scribbles

Long Live The Players
Professional
Alumni
Stratics Veteran
Stratics Legend
UNLEASHED
I have stopped trusting the game to work like it has in the past. I have shut down quite a few accounts that were house holders because i was too scared of losing them like this. sorry it happened to you, but ultimately it is always best to keep the accounts that have your valuables on at all times.
 

hungry4knowhow

Lore Keeper
Stratics Veteran
Stratics Legend
UNLEASHED
I'm with others who hold the view of, pay or risk... Pay for it every month or risk a change/patch/unknown. Lord knows I've lost a ton of houses due to forgetfulness/playing the system etc...it is what it is. You play the system, sometimes the system plays you. Get over it and rebuild, that's what the rest of us do that aren't in bed with developers.
 
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