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The Cloud

Lady Storm

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Could one of you bright brains explain what part of UO is in the cloud.:D
I am not sure what the cloud is to be honest... :confused:
Everyone talks of it but no one says exactly what the cloud does or is.:eyes:
Is my total account info IN the cloud? :confused2:
If so, are my accounts in any danger?:eek2:
 

BrianFreud

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"The Cloud" = "The Internet"
The boxes that run UO used to be in a room at OSI, then EA, etc. Now they're at Amazon.

"The Cloud" doesn't make anything more or less safe or secure. It's a term used only by those who don't have a technical background. 99% of what you do every day online (and many offline things as well) is handled by servers located at Amazon or similar facilities; it's simply WAY cheaper for a company to get started and run that way. Instead of buying a lot of expensive hardware, building buildings with expensive cooling and power requirements, then hiring people to maintain those boxes... you just pay Amazon a small amount to rent time on their servers.
 

Veldrane

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The cloud is simply a marketing term coined to make remote data storage sound sexy.

What it means specifically for UO is that EA no longer owns the server hardware but rather leases data storage space from Amazon's Business Solutions division. Without knowing the specifics of the contract this is just speculation, but the cost advantages being that EA doesn't have to pay if any server hardware breaks and is paying only for the amount of space they need.

Think of it like renting a storage unit versus building your own garage. The larger unit you need the more you pay, but you don't have the upkeep, maintenance or other costs associated with owning the garage. That's really a bad analogy, but it's the best one I can come up with this early in the morning.
 

Lady Storm

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So if any true thief of data got into Amazon's servers and did major dammage... UO could vertually vanish?
 

Veldrane

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No, most likely our personal information is not stored on the servers at Amazon - unless EA moved all of their account management hosting over to Amazon as well (I honestly don't know). Generally a data thief's main interest would be going after credit card and personal information. However, if someone did manage to get into Amazon's system and decide destroy UO's data there would still be back-ups that they could go to for a restore. Depending on the amount of damage and the back-up schedule you'd be looking at having to go back to the daily, weekly or monthly back-ups.
 

The Old Man

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Would be the least of yr problems Lady S...
The number of companies that use the Amazon Cloud, there would be big RL problems if they crash & burn!
 

Lady Storm

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Yes it seems everything is "in " the cloud.
I remember the ibm servers UO got when another game EA shut down came to us. Now............
Is it me or are people putting too much in this one egg basket?
All a terrorist needs do tody is kill this "Cloud" and the world folds up like a paper airplane.
 

BrianFreud

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Realistically, if that happened, 10 or 20% of the net would stop working. Amazon's cloud hosting (EC2, etc) is pretty ubiquitous.
 

startle

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After watching UO's tracert a few times, Amazon's not very good at congestion control - or EA's too cheap to do anything about it.
 
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Wenchkin

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Yes it seems everything is "in " the cloud.
I remember the ibm servers UO got when another game EA shut down came to us. Now............
Is it me or are people putting too much in this one egg basket?
No, it's not just you. I'd say generally people and businesses are putting too much into the cloud and online generally.
All a terrorist needs do tody is kill this "Cloud" and the world folds up like a paper airplane.
It depends - whether the company maintains backups off the cloud, if they have contingency plans if said cloud should stop working and where/how they store customer info. Some businesses are vulnerable, others would be able to carry on as normal even if the cloud went pop. But when we're talking about UO, I'd say our customer data is probably still stored with EA as they're still apparently handling the payments etc and likely just forward the money on to Broadsword. As long as Broadsword backup their data, a glitch on the Amazon end wouldn't put us at huge risk. Just inconvenience while Amazon and Broadsword get back online.

Wenchy
 

The Zog historian

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Also consider that, worst case scenario, accounts would automatically be locked out (necessitating a visit to Account Management to reset passwords), and shards would get reverted to before the intrusion. It wouldn't be the end of the game, even if it were a bad revert like Atlantic in December 2012.
 

Uvtha

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The cloud isn't one "thing" or "place". It's just a term for outsourcing data. The people running these services (especially Amazon, Google, et al) and the people using them are aware of the dangers (not that there is extra danger, there is most probably less danger) and have backups in case anything ever happened. The worst case scenario is you would lose service for a while.

Don't worry about it.

Your much more at risk of law enforcement/government being able to access your info than anyone with criminal aims. That's a whole other bucket of fish though, and has nothing to do with you being able to log on to UO or not.
 

NuSair

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Wow....

The cloud is the internet... ummm, no.

Cloud computing is really a turn back to the way things used to be handled in a server/dummy terminal system- but not as simple.

Cloud computing is about maximizing shared resources. It's about dynamic allocation of resources to best service it's users (which, given how amazon's cloud has been acting, is highly amusing).

A small example would be if you could access all the same content from a computer at work, computer at home and laptop on the road.

Look at it this way... Say there used to be 3 servers per shard. As technology got better, it became one server per shard. And even better, run all the UO shards on 2 or 3 servers. (actually, it's probably just a small part of a server cluster).

What a company like Amazon does is come in and say. Hey for X amount of money, we can host all your computing needs, so you don't have to worry about hardware and some server software. You can spend more of that money elsewhere. We handle all the backups and we have teams of the best techs on duty around the clock to service your every need. Plus, you can have full control over part. And the best part is, since it is a dynamic system, you only pay for what you use. And you can set a cap, if you want, on the most you want to pay.

It's that last part that worries me most about it. In a dynamic system where you have high server loads at times, that everything allotted to UO is capped.
 

startle

Siege... Where the fun begins.
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I think they're gonna just slowly throttle it down until they see a noticeable drop in subs, then decide what they want to do from there...
Not much they've done the past decade would suggest otherwise to me for sure.....
 
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