Some UO game codes are being sent formatted incorrectly.
Sent format: 4-4-4-4-4-4-2
Correct format 6-5-5-5-5
For further help or other issues, from uo.com:
Sent format: 4-4-4-4-4-4-2
Correct format 6-5-5-5-5
For further help or other issues, from uo.com:
Technical and Billing Support
The Customer Support Teams can be reached 24 hours a day, 7 days a week. Players can use this to request assistance with account, billing, technical, or other ingame issues.
English Support:
German and French Support:
- Email [email protected]
- Click on the "Contact Us" link on this page and follow the simple steps to "Chat" or set up a "Call Back" if the option is available to you.
- Email [email protected]
- Please add your country code and phone number to the email if you would like us to call you back.