Not giving adequate time under said conditions is sniveling. That area was hit pretty hard by the storm with millions out of power yet you want bottom level CSR-GM's working from home. As I stated before, wait times do suck but a few days isn't unreasonable.
Did you not read the original post? He's been posting for
days without result, and this predated the storm. (Need me to give you a link to a dictionary entry on that?) Had he done as someone's joked in a previous thread, having a friend page that he's macroing unattended, a GM would come right away.
UO is not as successful as WoW. It would make sense that wait times ARE longer in UO. I have no idea how many people are paging but I know it's high since most of the remaining players have PAPER thin skin and page over the slightest thing. UO's ToS states: lost or stolen items will not be replaced.
You said that WoWo wait times are three days. UO's is generally not that bad. So just what are you saying, besides the obvious?
Yes, of course UO items can't be replaced. WoW items can. Thus your comparison is still absurd. (Need a link to a dictionary entry on that too?)
Good grief. Since when has EA (the parent company) ever stepped in on any in-game issues the Dev team could fix? Never...
UO is an EA product. You're splitting hairs here.
You did imply that in umm all your posts actually.
Stop lying. Just because you
think I said that doesn't mean I did. Show me where I even "imply" it.
"Unsupervised access."
Your term, not mine.
Your fantasy of what I said.
This thread is about GM's which ARE CSR and you've made it known in every post you want them to have the ability to have VPN which IS a form of remote access. I never said untrusted computers. I said unsupervised persons. One late night rogue employee could cripple UO.
And you completely missed my point, though I've stated it several times before. If EA really cared enough to prepare for a winter storm, they would have done things besides leaving a skeleton crew to run things. That they don't take certain measures shows how UO is of little importance to them.
Now, whether or not EA decides to do remote access is their business. My point
there, another one you just cannot understand, is that an employee working remotely is hardly "unsupervised." Is a supervisor constantly watching over an employee's shoulder in the office? If so, how much, and to see what? Even in an office, supervision of GMs is far more effective if it's looking over activity logs. It's clear you've never been in a supervisory position, at least not an effective one.
A business has to do what's needed to survive especially over the past few years of recession.
What a wonderful statement of the obvious. Can you give us any more pearls of wisdom?
And you missed that point too, so let me point it out for you: "minimum wage CSR workers," and that's why EA gets what it pays for.
I'm sure executives work from home. What you're complaining about is equal to giving standard bank tellers home access to the bank. If a rogue employee was bent on destruction they would likely do it under no supervision at home and it would take days to go through the right channels and visually inspect to clean up. You should know this.
Are you capable only of absurd comparisons? Bank tellers are meant to be in physical contact with people, and I
never said anything close to "giving standard bank tellers home access to the bank."
So stop putting words into my mouth, troll.
A bank teller can do plenty of "destruction" even under physical supervision in a branch. A supervisor can't always be watching in person, but a supervisor can monitor current activity in real time. It's not like a GM is typing 200 wpm or a teller is doing one transaction a second. I suppose that's too much to expect you to know that.
You realize there's more Federal offices besides the post office right? You know, the whole US Government and all it's branches. But hey, the mail has to run so WHY CAN'T THE GMS!!
Once again you put words into my mouth.
You brought up the post office.
You said that they were closing. So I reminded you of the popular saying in that federal service, which clearly doesn't. I should have expected you wouldn't understand that point as well.
But while physical services like banks and post offices will shut down, there's no reason in the 21st century for an online-based business to keep customer support afloat -- if they are enough.
I hardly nitpick. I confront the absurd with common sense and logic.
That's a laugh. Stop putting words in my mouth, and perhaps I can have a decent dialogue with you. Which of your friends are you trying to get revenge for?
