Hi Dropixel.
I remember when you helped me last year-ish with navigating the account stuff, and I got you in touch with one of my guild mates who thought he'd never be able to get into his old account because of a lost email address, and password,
and username; And somehow you worked your magic and they were able to dig up this guy's records and confirm ownership. He was in-game on his original account the very next day. I don't think you were Community Manager at that point. So congratulations! Personally, I've heard nothing but good about you and your work ethic.
Now for the criticism.
I also haven't heard
enough about you. Or from you. It's true I'm a major lurker and don't have room to talk, but I'm not the CM.
Obviously, Ultima Online is a 15 year-old game, and a large portion of your attention will always be elsewhere. I'd have to be really thick not to understand that. But--and this is just a suggestion, same way I'd suggest any other feature or improvement--I think if you blocked out some time every couple of weeks just to make one or two oddball comments, cat pictures, answer a couple of random questions around the forums, you'd see how far a little presence goes. I greatly appreciate that you've helped people with specific issues like account access, but that's not what I'm talking about. I mean the other part of community management. If time doesn't allow, see if someone around there is willing to give up just a tiny slice of their time.
The game might be old, but there's still a community here.
If you ever run into Andy Belford around the building you work in (not sure where he is at EA now), tell him Cap'n Electric said hello.
