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WTF is with the lag and packet loss%

Cetric

Grand Poobah
Stratics Veteran
Stratics Legend
UNLEASHED
Its been since you decided to have your servers hosted with Amazon Web Services.

my ping has gone from averaging 30-40 with 0% packet loss, to averaging 95-200 with 10% packet loss being pretty much the norm, causing lag spikes and just common hiccups.

i've been running a constant ping to Atlantic, Great Lakes, Google.com, Ventrillo.com, and a few local ip addresses i test with on the net. I also ran a ping plotter to capture times at one point.

The uo servers are the only ones i am seeing the enhanced ping time and packet loss.

The packet loss just makes me not want to bother playing most of the time, and i seem to be effected the most during the evenings


Time Warner NEO (northwest ohio though). while typing this, ran a separate ping to atl. 302 pings, 7% packet loss, avg. 127 high of 173. Getting 45-55ms to everything else im hitting on the net.


through a tracert to atlantic, i noticed the pings start going bad at these telia.net hops, whatever the hell those are. It hits those, times out a few times, then arrives at amazon web services.


6 31 ms 39 ms 31 ms ae-9-0.cr0.chi30.tbone.rr.com [107.14.19.16]
7 32 ms 31 ms 31 ms ae-0-0.cr0.chi10.tbone.rr.com [66.109.6.20]
8 109 ms 30 ms 30 ms 107.14.17.192
9 63 ms 62 ms 62 ms chi-bb1-link.telia.net [213.248.76.97]
10 64 ms 64 ms 63 ms chi-bb1-link.telia.net [213.155.131.140]
11 * 54 ms 82 ms nyk-bb2-link.telia.net [80.91.246.165]
12 119 ms 101 ms 100 ms ash-bb4-link.telia.net [213.155.133.9]
13 115 ms 88 ms 130 ms ash-b1-link.telia.net [213.155.136.39]
14 88 ms 88 ms 89 ms vadata-ic-148787-ash-bb1.c.telia.net [213.155.12
9.226]
15 84 ms 95 ms 91 ms 72.21.220.71




Can EA/you guys do anything about this? it is right before it hits your amazon net "cloud", well after it gets out of time warners hands. I doubt it, but its worth a shot before i just get overly frustrated with it.


This article, several years old, seems WoW previously had some sort of latency issue with the same sub network.

http://www.wowblues.com/eu/telias-routing-amp-high-latency-explained-1710961450.html
 
Last edited:

MalagAste

Belaern d'Zhaunil
Alumni
Stratics Veteran
Stratics Legend
UNLEASHED
Campaign Supporter
I have no idea but all I can say is it's NOT just UO. Today I'm having multiple errors right here trying to load stratics.
 

Cetric

Grand Poobah
Stratics Veteran
Stratics Legend
UNLEASHED
I have no idea but all I can say is it's NOT just UO. Today I'm having multiple errors right here trying to load stratics.
same here with stratics. the internet isn't broken though, this has been happening for months.
 

Malek234

Adventurer
Stratics Veteran
Stratics Legend
Ive Noticed it to and i also have time warner and premium internet and i only have lag issues with uo and nothing else not even stratics. And it has been really bad lately were i cant even finish logging in. I get stuck after the char select screen and i also get stuck in these crazy lag spikes that makes uo crash and unresponsive
 
Last edited:

Revan123

Seasoned Veteran
Stratics Veteran
Its been since you decided to have your servers hosted with Amazon Web Services.

my ping has gone from averaging 30-40 with 0% packet loss, to averaging 95-200 with 10% packet loss being pretty much the norm, causing lag spikes and just common hiccups.

i've been running a constant ping to Atlantic, Great Lakes, Google.com, Ventrillo.com, and a few local ip addresses i test with on the net. I also ran a ping plotter to capture times at one point.

The uo servers are the only ones i am seeing the enhanced ping time and packet loss.

The packet loss just makes me not want to bother playing most of the time, and i seem to be effected the most during the evenings


Time Warner NEO (northwest ohio though). while typing this, ran a separate ping to atl. 302 pings, 7% packet loss, avg. 127 high of 173. Getting 45-55ms to everything else im hitting on the net.


through a tracert to atlantic, i noticed the pings start going bad at these telia.net hops, whatever the hell those are. It hits those, times out a few times, then arrives at amazon web services.


6 31 ms 39 ms 31 ms ae-9-0.cr0.chi30.tbone.rr.com [107.14.19.16]
7 32 ms 31 ms 31 ms ae-0-0.cr0.chi10.tbone.rr.com [66.109.6.20]
8 109 ms 30 ms 30 ms 107.14.17.192
9 63 ms 62 ms 62 ms chi-bb1-link.telia.net [213.248.76.97]
10 64 ms 64 ms 63 ms chi-bb1-link.telia.net [213.155.131.140]
11 * 54 ms 82 ms nyk-bb2-link.telia.net [80.91.246.165]
12 119 ms 101 ms 100 ms ash-bb4-link.telia.net [213.155.133.9]
13 115 ms 88 ms 130 ms ash-b1-link.telia.net [213.155.136.39]
14 88 ms 88 ms 89 ms vadata-ic-148787-ash-bb1.c.telia.net [213.155.12
9.226]
15 84 ms 95 ms 91 ms 72.21.220.71




Can EA/you guys do anything about this? it is right before it hits your amazon net "cloud", well after it gets out of time warners hands. I doubt it, but its worth a shot before i just get overly frustrated with it.


This article, several years old, seems WoW previously had some sort of latency issue with the same sub network.

http://www.wowblues.com/eu/telias-routing-amp-high-latency-explained-1710961450.html
Very Informative. Thank you for helping to make this known as well as bringing some valuable information to the table.
 

Revan123

Seasoned Veteran
Stratics Veteran
'Dem west coast servers. I'm getting the same problems for over a month since things went to the amazon 'cloud'. The game is unplayable during prime time USA hours and beyond. With how cheap bandwidth is these days you'd think they could find better hosting.

Luckily for me I found a local VPN service that I use to play. It cuts the hops to the server down to about 8 and in doing so makes it playable again.
What are you using? and it's only for people in your area?
 
Last edited:

Revan123

Seasoned Veteran
Stratics Veteran
This is what I'm getting this evening. Does make going where Bad Things play rather interesting.
You might want to play Chessy lmao. -edit- Oh, I just realized, that wasn't the top of the list hehe.
 
Last edited by a moderator:

SixUnder

Legendary Assassin
Stratics Veteran
Stratics Legend
i posted about this, POST new hardware and we are still getting it.
 

Tanivar

Crazed Zealot
Stratics Veteran
Stratics Legend
You might want to play Chessy lmao. -edit- Oh, I just realized, that wasn't the top of the list hehe.
I came to Siege from Chessie a few months back so Chessie is definitely an option.

I played a few minutes last night and the lag monster seems to have gone from being the Hulk back to David Banner. I'm going to put a few hours into the game today and see if things work better.
 

Tanivar

Crazed Zealot
Stratics Veteran
Stratics Legend
untitled41414.jpg

Maybe it's not better. <sighs> Had the above before the fix. The one below is from about 10 minutes back

untitledmmbm.jpg
 

Revan123

Seasoned Veteran
Stratics Veteran
I came to Siege from Chessie a few months back so Chessie is definitely an option.

I played a few minutes last night and the lag monster seems to have gone from being the Hulk back to David Banner. I'm going to put a few hours into the game today and see if things work better.
Well the thing is, it comes in spikes. So you're going to see a relatively normal ping for a while, until you actually hit the lag spikes. For me, I don't really get the lag until I've been logged in for a few minutes. I have a really good connection normally, but once I've been playing and I start fighting with a bunch of people on my screen, with houses around and whatnot it starts to get to the point where I can't even move. I go from superman to superslow in a few minutes. There is the possibility of course that my source of lag is differen't, but I think that's highly unlikely given the circumstances.
 
Last edited:

GalenKnighthawke

Grand Poobah
Stratics Veteran
Stratics Legend
I am fairly certain that the earlier lag has been fixed, and the more-recent lag solely is due to my not having been in-game for a good bit.

The servers miss me.

Or, then again, maybe not.

-Galen's oplayer
 

Zosimus

Grand Inquisitor
Alumni
Stratics Veteran
Stratics Legend
It's obviously not fixed by Tanivar screen shots.

Look at the latency and packet loss differences.


Before fix:

Shard Latency Packet Loss

Chessy 97ms 7%

Cats 101ms 27%



After fix:

Shard Latency Packet Loss

Chessy 93ms 17%

Cats 94ms 33%



Just using those 2 above and scan the rest of the shards by the screen shots after the fix you wil notice even though improvements in Latency you see increase in Packet Loss.
 
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