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My Vendor disappeared...

Eärendil

Legendary Mall Santa
Supporter
Stratics Veteran
Stratics Legend
Folks, I am shocked: When I logged in 5 min ago, one of my two vendors had disappeared - with all the stuff and 50+ mio pieces of gold... Anybody had a comparable experience? What can I do???
 

Varrius

Sage
Stratics Veteran
Stratics Legend
Folks, I am shocked: When I logged in 5 min ago, one of my two vendors had disappeared - with all the stuff and 50+ mio pieces of gold... Anybody had a comparable experience? What can I do???
You should be able to access it through the house sign.
 

Olahorand

Slightly Crazed
Stratics Veteran
Stratics Legend
Can you still access its stuff through house sign?
I have experienced the same about 2 or 3 years ago, as I was just arranging something in the vendor, it suddenly dismissed.
Could claim the gold and items from house sign, but since the house owner does not play active any more, there was no chance to get the vendor up again.
*Salute*
Olahorand
 

Eärendil

Legendary Mall Santa
Supporter
Stratics Veteran
Stratics Legend
How? And there is only 1 vendor in the vendor count...
 

Eärendil

Legendary Mall Santa
Supporter
Stratics Veteran
Stratics Legend
Ah, got it... Anybody an idea, why a vendor disappears?
 

Nirot

Journeyman
Stratics Veteran
Stratics Legend
May be the house owner or you forgot to set up the contract renewal?

And so the vendor felt after the contract ended?
 

SlobberKnocker

Slightly Crazed
Stratics Veteran
Stratics Legend
i thought by double clicking the house sign will bring up the gump to get your items and gold back.

is this your vendor house? i mean do u own it?

if not its possible the owner didnt renew your contract if he was planning on working on his house.
 

Eärendil

Legendary Mall Santa
Supporter
Stratics Veteran
Stratics Legend
Yea, that must have been the error. Thank you, everybody for your help...!!!

Great and fast help - as always! Love this forum!
 

Olahorand

Slightly Crazed
Stratics Veteran
Stratics Legend
7 reasons, why a vendor can disappear:
- running out of gold
- vendor owner running out of gold, so that the weekly or monthly rent cannot be deducted
- vendor owner forgot to set the contract to autorenew, thus ending after 1 week or 1 month after placement
- house owner forgot to set the contract to autorenew, thus ending after 1 week or 1 month after placement
- house owner intentionally canceled the contract (to redesign or trade the house or in an attempt, to take over the content of vendor, if the vendor owner not regulary checks)
- house decaying (after being owned by OSI vendors start to drop)
- an ugly bug eating the vendor

*Salute*
Olahorand
 

Petra Fyde

Peerless Chatterbox
Alumni
Stratics Veteran
Stratics Legend
7 reasons, why a vendor can disappear:
- running out of gold
- vendor owner running out of gold, so that the weekly or monthly rent cannot be deducted
- vendor owner forgot to set the contract to autorenew, thus ending after 1 week or 1 month after placement
- house owner forgot to set the contract to autorenew, thus ending after 1 week or 1 month after placement
- house owner intentionally canceled the contract (to redesign or trade the house or in an attempt, to take over the content of vendor, if the vendor owner not regulary checks)
- house decaying (after being owned by OSI vendors start to drop)
- an ugly bug eating the vendor

*Salute*
Olahorand
I had vendors fall 3 times before I stopped renting from other people. Mostly it was caused by the house owner switching the house between his various accounts and forgetting to re-set the vendor contracts with the new owner. When you have 6 fully stocked vendors it's a pain in the rear. Each time it took me a whole day to empty their stock from the house sign and then re-stock it on replacement vendors.
 

Eärendil

Legendary Mall Santa
Supporter
Stratics Veteran
Stratics Legend
Horrible - I can imagine it. Took me about an hour to get things fixed :-(
 

Olahorand

Slightly Crazed
Stratics Veteran
Stratics Legend
One problem is, that there is no indicator about an expiring contract, unless you dive into an menu, which is not needed for daily vendor handling.
 

THP

Always Present
Stratics Veteran
Stratics Legend
HAPPENED TO ME ABOUT 2 YEARS AGO...same senario...i hd 2 vendors both well stocked with heaps of gold and one went ''poof.''....no idea to this day waht actaully happened....
 

Eärendil

Legendary Mall Santa
Supporter
Stratics Veteran
Stratics Legend
Sorry, I am a dumbass seemingly... I placed the new vendor now in my own house - so no need for a "rental contract", right? But in the normal vendor menu, I can´t find something about "autorenew"... Am I blind, stupid or both???
 

Petra Fyde

Peerless Chatterbox
Alumni
Stratics Veteran
Stratics Legend
you're not renting to anyone, so there's no rental to pay and no contract to renew.
 

startle

Siege... Where the fun begins.
Stratics Veteran
Stratics Legend
Petra... You rock girl.... Just love the way you get to the point! And thx for staying "involved"...
;)
 
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