Mesanna Please Help (Resolved)

[DVDA]

My houses are decaying due to a billing issue I had with the conversion. The details can be found here.

(3 Houses IDOC, I Quit) GMs and Support Promise 1 thing, then do another | Stratics Forums

Is there anyway it can be fixed?

Thank you

 

[DanteSignas]

My houses are decaying due to a billing issue I had with the conversion. The details can be found here.

(3 Houses IDOC, I Quit) GMs and Support Promise 1 thing, then do another | Stratics Forums

Is there anyway it can be fixed?

Thank you

You should email her [email protected]

Also,

Good luck with this on a holiday weekend. I wouldn't count on a response till Tuesday at the earliest.

 

[DVDA]

I know, I am screwed, perfect timing

 

[DevilsOwn]

I'll reopen an account and hold a house for you if needed

hopefully Mesanna will see and help.... we can't let you leave, sweetie

 

[DVDA]

Whats your ICQ? this is my backup plan, DevilsOwn

If I dont hear from her by tomorrow morining I will need to trade the houses to buy me more time until I can speak with her, if they cant be regrandfathered because of the trade then at least I know I tried.

If it cant be re-grandfathered I will still quit the game, houses mean more to me than items so I will demo the houses at a publicly published time for everyone to enjoy all my goodies before I go.

 

[DevilsOwn]

196-736-851

 

[jack flash uk]

i can hold another house for you, once Mesanna gets in touch she can re-grandfather them, make sure you take a screenie of them(the house sign proving grandfather state) so you can show her eveidence after trades, 276 556 697, if you want me to help.....

Driven Insane these are grandfathered houses for a reason, leave the green eyed monster at home please

 

[DevilsOwn]

Driven, this happens to people with only one house.. the fault lies in the billing system which released one of his linked accounts and has nothing to do with how many houses he has compared to what he pays.

 

[jack flash uk]

she has just posted so you can PM her as well

 

[DVDA]

Driven I respect your opinion but I dont think I am better than anyone because I have 3 homes. The homes just have sentimental value to me. Because one is a Villa and the other 2 are small houses I actually have less storage then an 18x18. It impairs me when storing things but I live with it because I love the houses.

 

[kelmo]

This thread has been cleaned up. Let it stay on topic. Grandfathered houses are valid and I hope this gets cleared up. If you have issues with Grandfathered houses... Start your own thread.

 

[DevilsOwn]

*bows deeply to the All-Knowing Kelmo*

also, happy to report that in-game in-depth review is going on as we speak, hopefully with a happy outcome!

 

[DVDA]

Mesanna was able to fix the decay problem, and she allowed me to keep 2 of the 3 houses. I only really used Sonoma and Pacific so the Legends shard house is going to fall. I would like find Gandolf (I use to have his contact) to see if he wants the house since we were neighbors. Maybe he wants the extra storage.

If anyone knows where I can find him, please let me know.

(This should make Driven happy, one less rarely used house)

Thanks again guys for pointing me toward Mesanna she was very helpful

 

[DevilsOwn]

*happy dance!*

 

[christy1221]

Mesanna was able to fix the decay problem, and she allowed me to keep 2 of the 3 houses. I only really used Sonoma and Pacific so the Legends shard house is going to fall. I would like find Gandolf (I use to have his contact) to see if he wants the house since we were neighbors. Maybe he wants the extra storage.

If anyone knows where I can find him, please let me know.

(This should make Driven happy, one less rarely used house)

Thanks again guys for pointing me toward Mesanna she was very helpful

So happy to hear you get to keep all but one. Sorry your losing the one. I lost a couple of houses do to billing. I thought they were still open but they were both closed and never got an email.

 

[kelmo]

*smiles* I am going to lock the other thread then. Well done UO community. Bravo.

 

[Driven Insane]

God I hate you Kelmo

 

[kelmo]

*chuckles* Stand in line...

 

[Cogniac]

Legendary Troublemaker, indeed.

 

[sablestorm]

Good to hear and kudos to Mesanna for setting things right in this matter.

 

[DVDA]

So happy to hear you get to keep all but one. Sorry your losing the one. I lost a couple of houses do to billing. I thought they were still open but they were both closed and never got an email.

Now to find Gandolf see if he wants my house before it collapses.

 

[Flutter]

God I hate you Kelmo

That balances out the smushy gushy love I have for him

 

[kelmo]

Flutter... *fist bump* You know how it is. Haters never win.

 

[Viper09]

Mesanna was able to fix the decay problem, and she allowed me to keep 2 of the 3 houses. I only really used Sonoma and Pacific so the Legends shard house is going to fall. I would like find Gandolf (I use to have his contact) to see if he wants the house since we were neighbors. Maybe he wants the extra storage.

If anyone knows where I can find him, please let me know.

(This should make Driven happy, one less rarely used house)

Thanks again guys for pointing me toward Mesanna she was very helpful

Glad it was resolved!