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Closed Account, No Warning E-Mail?

Violence

Lore Keeper
Stratics Veteran
Stratics Legend
As the Title says. I wanted to keep my Sub up to keep my House, sentimental value I suppose. I tried to get in UO now to check on it and was informed my Acct. was "Closed".

I've received no E-Mails about this and I dare not speculate when this happened. :'( Meh! Since when did they stop sending Warning E-Mails about Acct Suspension and all? Can I even Re-Sub?
 

Leather Lucy

Seasoned Veteran
Stratics Veteran
Stratics Legend
As the Title says. I wanted to keep my Sub up to keep my House, sentimental value I suppose. I tried to get in UO now to check on it and was informed my Acct. was "Closed".

I've received no E-Mails about this and I dare not speculate when this happened. :'( Meh! Since when did they stop sending Warning E-Mails about Acct Suspension and all? Can I even Re-Sub?
Has the card you were paying with expired? Worth popping over to the craziness that's the account management area, it might shed a little light on what's up.

Good luck!
 

Violence

Lore Keeper
Stratics Veteran
Stratics Legend
Thanks Lucy.
That CC is valid. I was in the Ac. Management 10' ago. No information on what happened, just says "Closed". Went through my Mail, no Warning for sure. Hmm.
 

Frarc

Stratics Legend
Alumni
Stratics Veteran
Stratics Legend
I had it ones that even my CC was valid my account was closed on the next billing cycle. I did get a e-mail afterwards.

But i just went to my accountpage and pressed the reactivate button all the way on top . I went trough everything again and it just accepted the CC on the list and all was fine again.
 
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Leather Lucy

Seasoned Veteran
Stratics Veteran
Stratics Legend
Thanks Lucy.
That CC is valid. I was in the Ac. Management 10' ago. No information on what happened, just says "Closed". Went through my Mail, no Warning for sure. Hmm.
I reckon if they closed your account for 'naughtiness' they'd have certainly told you why! I think in your shoes I'd probably just try re-subbing. It'll be something and nothing, it usually is.

I hope you've not lost your house :(
 

Violence

Lore Keeper
Stratics Veteran
Stratics Legend
Haven't been naughty at all :) Not in UO either way.. :p I haven't played for too long now.
I'll try Subbing again and hope that my humble abode is still there. If not.. :'( No reason to keep Subbing at all.

Thanks both of you.
 

Leather Lucy

Seasoned Veteran
Stratics Veteran
Stratics Legend
Haven't been naughty at all :) Not in UO either way.. :p I haven't played for too long now.
I'll try Subbing again and hope that my humble abode is still there. If not.. :'( No reason to keep Subbing at all.

Thanks both of you.
I have half an hour before I get ready for work, tell me where your house is, I'll go check on it heh. Save you wasting a month's sub if it's not there.

Cheers,

Lucy
 

Violence

Lore Keeper
Stratics Veteran
Stratics Legend
Unfortunately I was relying on my Runes to check on my House. :| Kind of you though! I seem to remember it being near.. Trinsic? Can't really remember.
 

RaDian FlGith

Babbling Loonie
Stratics Veteran
Stratics Legend
As the Title says. I wanted to keep my Sub up to keep my House, sentimental value I suppose. I tried to get in UO now to check on it and was informed my Acct. was "Closed".

I've received no E-Mails about this and I dare not speculate when this happened. :'( Meh! Since when did they stop sending Warning E-Mails about Acct Suspension and all? Can I even Re-Sub?
I suspect EA's having issues this month. My credit card failed to process my SW:TOR account -- no biggie, I resubscribed -- but there was zero notice via email that my account failed to process. You'd think they'd want to remind me to give them money if they failed to collect.
 
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