patcher.prod.sig ¿?

[Apetul]

I havent logged in on the last 2-3 days and now i got this message when trying to start the uo patch:

---------------------------
Patch error!
---------------------------
The patch client was unable to retrieve the file [patcher.prod.sig] from the patch server (0 total errors encountered). Please try the patch operation again in a short while.
---------------------------
OK
---------------------------



On the \logs folder, this is what i found:

[2012/04/30 15:41:04] Failed to load module [http]
[2012/04/30 15:41:04] libpatchclient initialized.
[2012/04/30 15:41:04] Currently running as [C:\Program Files\Electronic Arts\Ultima Online Classic\uo.exe]
[2012/04/30 15:41:04] Currently running as [C:\Program Files\Electronic Arts\Ultima Online Classic\uo.exe]
[2012/04/30 15:41:04] Notification of restart with alternate filename
[2012/04/30 15:41:05] Failed to load module [http]
[2012/04/30 15:41:05] libpatchclient initialized.
[2012/04/30 15:41:05] Currently running as [C:\Program Files\Electronic Arts\Ultima Online Classic\uo.bin]
[2012/04/30 15:41:05] Failed to query HTTP response content length. Error [12150]
[2012/04/30 15:41:05] Failed to query HTTP response content length. Error [12150]
[2012/04/30 15:41:06] Failed to query HTTP response content length. Error [12150]
[2012/04/30 15:41:06] Failed to query HTTP response content length. Error [12150]
[2012/04/30 15:41:06] Failed to query HTTP response content length. Error [12150]
[2012/04/30 15:41:06] Failed to query HTTP response content length. Error [12150]
[2012/04/30 15:41:06] Failed to query HTTP response content length. Error [12150]
[2012/04/30 15:41:06] Failed to query HTTP response content length. Error [12150]
[2012/04/30 15:41:06] Failed to retrieve remote file [patcher.prod.sig].
[2012/04/30 15:41:06] Failed to read remote product check.
[2012/04/30 15:41:06] Failed to patch patcher product.



This is happening on an XP box, but same results on Win7 64. Any ideas? thanks

 

[Petra Fyde]

I think everyone is having it, only current way around it is to bypass the patcher and launch from client.exe

 

[Apetul]

Ohhhh.. thanks.

 

[Mapper]

I have the same problem, I get this:

 

[Storm]

They are aware and will post about it!

 

[Storm]

for now just bypass the patcher

 

[Apetul]

Another question.. is there a way to run UOAssist whitout the patcher?

 

[Mapper]

They are aware and will post about it!

I never saw a post on them being aware, No need to yell.

 

[Bleak]

I havent logged in on the last 2-3 days and now i got this message when trying to start the uo patch:

---------------------------
Patch error!
---------------------------
The patch client was unable to retrieve the file [patcher.prod.sig] from the patch server (0 total errors encountered). Please try the patch operation again in a short while.
---------------------------
OK
---------------------------



On the \logs folder, this is what i found:

[2012/04/30 15:41:04] Failed to load module [http]
[2012/04/30 15:41:04] libpatchclient initialized.
[2012/04/30 15:41:04] Currently running as [C:\Program Files\Electronic Arts\Ultima Online Classic\uo.exe]
[2012/04/30 15:41:04] Currently running as [C:\Program Files\Electronic Arts\Ultima Online Classic\uo.exe]
[2012/04/30 15:41:04] Notification of restart with alternate filename
[2012/04/30 15:41:05] Failed to load module [http]
[2012/04/30 15:41:05] libpatchclient initialized.
[2012/04/30 15:41:05] Currently running as [C:\Program Files\Electronic Arts\Ultima Online Classic\uo.bin]
[2012/04/30 15:41:05] Failed to query HTTP response content length. Error [12150]
[2012/04/30 15:41:05] Failed to query HTTP response content length. Error [12150]
[2012/04/30 15:41:06] Failed to query HTTP response content length. Error [12150]
[2012/04/30 15:41:06] Failed to query HTTP response content length. Error [12150]
[2012/04/30 15:41:06] Failed to query HTTP response content length. Error [12150]
[2012/04/30 15:41:06] Failed to query HTTP response content length. Error [12150]
[2012/04/30 15:41:06] Failed to query HTTP response content length. Error [12150]
[2012/04/30 15:41:06] Failed to query HTTP response content length. Error [12150]
[2012/04/30 15:41:06] Failed to retrieve remote file [patcher.prod.sig].
[2012/04/30 15:41:06] Failed to read remote product check.
[2012/04/30 15:41:06] Failed to patch patcher product.



This is happening on an XP box, but same results on Win7 64. Any ideas? thanks

Please check your task manager to verify that you do not have an existing UO.exe or UO.bin open when trying to launch UO.exe , close those tasks, and try again.

 

[Apetul]

Please check your task manager to verify that you do not have an existing UO.exe or UO.bin open when trying to launch UO.exe , close those tasks, and try again.

Hi, I Just did it on both XP and Win7 64. Same problem/messages as before.

 

[Sprago]

I think everyone is having it, only current way around it is to bypass the patcher and launch from client.exe

im computer illiterate so how do i bypass the patcher and will uoassist still work for me

 

[FireKitten]

Am having same problem with both desktop and laptop. One is running Vista .. other windows 7. same message that has been posted... *pouts* Haven't been able to play in days and was trying to get in for my fix ... Fail!!!!!!!!!!!!!!!!!!!!!!!!!!! *growls*

 

[Promathia]

Same problem for me and multiple guildmates

 

[Sevin0oo0]

xp pro sp2 - no problems

 

[old gypsy]

I had the same problem earlier. It cleared up after I restarted my computer, though.

 

[Uriah Heep]

Neither of those running according to taskmanager. Have rebooted...Windows vista

 

[Winker]

i have the same problem

 

[Merus]

I was having the same issue, rebooted the pc and works fine now.

 

[Saint of Killers]

Oh good, I'm not the only one having this issue.

Rebooted, no go for me. I can launch client.exe from my EA folder, but cannot load from uoassist.

 

[Promathia]

Rebooted, still getting the error.

 

[Saint of Killers]

Same problem for me and multiple guildmates

At least you only have to worry about 2 uoa macros, apples & smokebombs.

You did know you can set macros to use those in uoa right Solus?

 

[Promathia]

At least you only have to worry about 2 uoa macros, apples & smokebombs.

You did know you can set macros to use those in uoa right Solus?

Very Funny

I know this seems weird, but I actually do have other characters, even some mages! :O

 

[Littlehawk]

Is there anyway to get UO to tell us what is going on?

 

[Tina Small]

I've got Windows Vista. Started UO by clicking on the uo.exe icon as always and had no problems whatsoever. I'm beginning to wonder if it even patched, it started up so quickly but I've re-tried it now multiple times (as well as client.exe and UOPatch.exe) and nothing's hanging up. When I get to the sign-on screen, it shows "UO Version 7.0.24.5 (Patch 66)" under the Password line. Is that the absolute most current version of the client or not?

 

[Juno]

Same problem for me

 

[yars]

ditto

 

[UltimatePower]

Same problem for me, been happening for a few hours now.

 

[Nalynn]

Same problem happening to me. I was in game from 1 - 3 p.m. with no problems. Walked away from the computer and now I'm getting these same messages. I'll try rebooting and see if that helps.

ETA: Rebooted and can NOW enter the game. Message is gone. Weird!

 

[Saint of Killers]

Ultima Online posted this message on Facebook an hour ago so we're almost saved I'm "sure":

We received several reports that the DNS addresses of our website and our patcher are not getting properly resolved and can't be found. We are looking into the issue and are trying to fix it as soon as possible.

Solus how come you don't Facebook me? Just kidding, stay away creeper!

 

[UltimatePower]

Petra is correct, go into your uo folder and find client.exe , that should skip the patcher and get you in game at least.

 

[Apetul]

Seems its not a problem from the Devs but from someone in Mythic. The patching server changed the IP address (new IP is 63.117.29.36). DNS changes usually takes 12-48 hours to be propagated, thats what the guy at Mythic probably didnt know.

So its easy to identify and fix.

1. Open a command window, type: ping patch.uo.eamythic.com
2. if the IP from that host is different than 63.117.29.36 then continue to step 3, otherwise you are ok
3. Open notepad, then open the file: C:\Windows\System32\drivers\etc\hosts and add the next line:

63.117.29.36 patch.uo.eamythic.com

Check the instructions on the hosts file, but anyway ill copy a fragment:
The IP address and the host name should be separated by at least one space

4. Save file, run uoassist again
5. Important, since this is a temporary fix you should remove the recent added line in a couple days.

 

[Apetul]

Ultima Online posted this message on Facebook an hour ago so we're almost saved I'm "sure":

We received several reports that the DNS addresses of our website and our patcher are not getting properly resolved and can't be found. We are looking into the issue and are trying to fix it as soon as possible.

Bah, seems they now know its a DNS problem but they cant really fix it. The DNS will propagate in 12-48 hours so after 2 days, no one will complain about this issue anymore so they dont need to do anything.

 

[outcry]

Would be nice if someone From Mythic/EA would address this problem and let us know what is going on

 

[Sevin0oo0]

I When I get to the sign-on screen, it shows "UO Version 7.0.24.5 (Patch 66)" under the Password line. Is that the absolute most current version of the client or not?

"UO Version 7.0.24.5 (Patch 95)" is what shows on my working version. weird that's it's only broken for some

 

[LordDrago]

I've got Windows Vista. Started UO by clicking on the uo.exe icon as always and had no problems whatsoever. I'm beginning to wonder if it even patched, it started up so quickly but I've re-tried it now multiple times (as well as client.exe and UOPatch.exe) and nothing's hanging up. When I get to the sign-on screen, it shows "UO Version 7.0.24.5 (Patch 66)" under the Password line. Is that the absolute most current version of the client or not?

Ditto.
I am using the CC client however. Are the people having patcher problems running the EC?

 

[UltimatePower]

Mine just started working all of a sudden, on all 3 computers.

 

[Mapper]

Mine just started working all of a sudden, on all 3 computers.

Thats what happened to me, Didn't reboot or anything, just click. Working. Weird.

 

[Gilmour]

I had no problems, using Google public dns : Public DNS — Google Developers

But problem should be solved soon as DNS servers around the world update

Thats what happened to me, Didn't reboot or anything, just click. Working. Weird.

Not weird at all, just means the DNS server you use (usually provided by your isp) is now updated and could find a physical location for the requested domain

 

[Saint of Killers]

Good to go now as well.

 

[SixUnder]

what the crap, then mine should be fixed by now.
still cant open or update uo

 

[SixUnder]

Seems its not a problem from the Devs but from someone in Mythic. The patching server changed the IP address (new IP is 63.117.29.36). DNS changes usually takes 12-48 hours to be propagated, thats what the guy at Mythic probably didnt know.

So its easy to identify and fix.

1. Open a command window, type: ping patch.uo.eamythic.com
2. if the IP from that host is different than 63.117.29.36 then continue to step 3, otherwise you are ok
3. Open notepad, then open the file: C:\Windows\System32\drivers\etc\hosts and add the next line:

63.117.29.36 patch.uo.eamythic.com

Check the instructions on the hosts file, but anyway ill copy a fragment:
The IP address and the host name should be separated by at least one space

4. Save file, run uoassist again
5. Important, since this is a temporary fix you should remove the recent added line in a couple days.

ok mine is 63.117.29.33
it has been 4 months since i been here, please help? im a programmer not a networker..

 

[Gilmour]

if you got a referense in your hosts file i suggest you remove it and try again

 

[SixUnder]

if you got a referense in your hosts file i suggest you remove it and try again

you mean my patch folder? empty it?

 

[Petra Fyde]

hosts file = C:\Windows\System32\drivers\etc\hosts

 

[Gilmour]

hosts file = C:\Windows\System32\drivers\etc\hosts

^this yes

 

[SixUnder]

^this yes

hrmm, just microsofts example and defintion, that is it.

 

[Gilmour]

Ok, not that then. Did you try validate your files post pub 77 ?

 

[SixUnder]

i dont get that option. after the UOA gives me the error, UO patcher flickers and closes. Not even a chance to access it.

 

[Gilmour]

Did you try reinstall the client?

 

[Tina Small]

Did you try what Bleak suggested above in post #9, i.e., check your task manager to verify that you do not have an existing UO.exe or UO.bin open when trying to launch UO.exe , close those tasks, and try again?