so it seems it has forgotten my username and password
Hope this might help. Are you logging in to the wrong Place?
That's the problem I encountered. Have you tried EA Account LOG-IN?
I tried putting my Account Name and password in the bottom RH MYTHIC MASTER ACCOUNT LOG-IN window. Got the same response you did. Eventually I tried the
EA Log-in window at the TOP LH side where it says,
Already have an EA account? and successfully logged in there as an
EA ACCOUNT
Also as others have explained already, older accounts have to
attach the
underscrore UO to the account name as follows:
Account Name_uo