So does this mean UOStratics isn't the offical forum anymore?
It never really was, But UOForums isn't either as far as I know.
Well In my previous thread I did state this CSR was a feather-brained airhead. :S
LMAO-- You dork! That's not the Knowledge Base! Its a ANCIENT PAGE on Mythic Entertainment | Ultima Online | Play the 14-Day Free Trial!UP Official Support Site ...
*ahem*
"1" email /=/ everyone ...
you just got told to go to the knowledge base ...
ROTFLMAO!!! So I really can BLAME CANADA!!!!Thilly woman
UP Official Support Site ... << Is possibly a misspell ... and a seperate line/thought
Self Help Knowledge base (Support Home Page). <<< Is the knowledge base ...
and where you WERE told to go:
Should you require further assistance about this or any Electronic Arts game in the future.
NOT stratics ...
they might have SOME sympathy for Stratics ...
it is owned by a canadian ... afterall ...
A year or so ago, one of the customer service reps you get when you use the online service option that is mentioned while you wait on hold for a phone rep told me to post my problem on UO Forums because it was the official forum for the game. Can't find the post I made at the time, but yes, some of the support people are that clueless.
Actually, they did tell people to come here.
Thank you Harlequin! That's what I thought I remembered.I wasn't gonna bother saying anything because I wasn't 100% sure. Plus I'm already beginning to question my sanity as it is.
Your personal opinion notwithstanding, you took great liberty to block out your name in the quoted email, but purposely show the name of the CSR. This is bad form, given that others may have had better experience with this CSR, and it may unfairly invite negative grief for the CSR by those who have seen this thread and may prejudge this person.
ROTFLMAO!!! So I really can BLAME CANADA!!!!
I wonder if the same people that are running Stratics also own the ....
Toronto Maples Leafs...
It would explain a few things!!
Jirel, this is hilarious! Not that it happened to you, mind you, but that Harmony was truly this clueless. First EA doesn't support UO anymore, now it has official forums that are the "wrong" ones.
I really hope you're being sarcastic... The CSR sent the emal, she really should be held accountable for her ignorance. Its not Jirel's fault this CSR is thick...Your personal opinion notwithstanding, you took great liberty to block out your name in the quoted email, but purposely show the name of the CSR. This is bad form, given that others may have had better experience with this CSR, and it may unfairly invite negative grief for the CSR by those who have seen this thread and may prejudge this person.
Thank you Martyna! Thank you I'm glad someone else can see what I'm seeing.Jirel, this is hilarious! Not that it happened to you, mind you, but that Harmony was truly this clueless. First EA doesn't support UO anymore, now it has official forums that are the "wrong" ones.
While Stratics may not be the "official" forums, they have been the unofficial "official" ones for the better part of a decade. The CSR was poorly informed. Both EA and her share equal culpability for this.
I really hope you're being sarcastic... The CSR sent the emal, she really should be held accountable for her ignorance. Its not Jirel's fault this CSR is thick...Your personal opinion notwithstanding, you took great liberty to block out your name in the quoted email, but purposely show the name of the CSR. This is bad form, given that others may have had better experience with this CSR, and it may unfairly invite negative grief for the CSR by those who have seen this thread and may prejudge this person.
EA needs to seriously step up its CS efforts to meet the standard set by other studios. While they are on the bleeding edge of the 21st century, EA seems bound and determined to remain firmly entrenched (entombed?) in the 20th.
Lexfixr-ROTFLMAO!!! So I really can BLAME CANADA!!!!
I wonder if the same people that are running Stratics also own the ....
Toronto Maples Leafs...
It would explain a few things!!
Even tho I am not a Maple Leaf fan at least they are doing better than the Oklahoma Ice Pansies
and keep up the shots against us Canadonians and we might just require only polite people to use statics so that puts you on the outside looking in
OMG! Martyna I nearly peed my pants I LMAO so hard at that!And the Golden Troll Award goes to......
FAYLED DHREAMS!
*claps*
Guys, there's no reason to trash the CSR. Yes, a CSR is an entry-level job anyone with a GED can fill, but why blame a CSR for EA's lack of support?Your personal opinion notwithstanding, you took great liberty to block out your name in the quoted email, but purposely show the name of the CSR. This is bad form, given that others may have had better experience with this CSR, and it may unfairly invite negative grief for the CSR by those who have seen this thread and may prejudge this person.
.Hey! Me not trash CSR ... me protect!Guys, there's no reason to trash the CSR. Yes, a CSR is an entry-level job anyone with a GED can fill, but why blame a CSR for EA's lack of support?Your personal opinion notwithstanding, you took great liberty to block out your name in the quoted email, but purposely show the name of the CSR. This is bad form, given that others may have had better experience with this CSR, and it may unfairly invite negative grief for the CSR by those who have seen this thread and may prejudge this person.
... speaking of which, Cal, PM me if you guys fire that CSR and need some extra help
