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Dev's, Net engineers needed

B

Beastmaster

Guest
Houston we have a problem with East Coast shards.

Code:
Host Name                                                       IP Address          Hop    Ping Time   Ping Avg   % Loss    Pkts r/s         Ping best/worst
173-219-247-22-link.sta.suddenlink.net                          173.219.253.22      3      13ms        15ms       0%        56 / 56          11ms / 52ms
173-219-247-246-link.sta.suddenlink.net                         173.219.253.246     4      16ms        19ms       0%        56 / 56          14ms / 61ms
SUDDENLINK.edge1.Washington1.Level3.net                         4.79.20.58          5      22ms        51ms       0%        56 / 56          21ms / 224ms
xe-4-2-0.edge1.Washington1.Level3.net                           4.79.20.57          6      24ms        26ms       0%        56 / 56          22ms / 80ms
ae-43-90.car3.Washington1.Level3.net                            4.69.149.197        7      164ms       30ms       0%        56 / 56          23ms / 164ms
ELECTRONIC.car3.Washington1.Level3.net                          4.79.169.74         8      34ms        24ms       0%        56 / 56          22ms / 34ms
fert08-eqx-iad.ea.com                                           159.153.224.238     9      175ms       134ms      21%       44 / 56          120ms / 344ms
* Unknown Host *                                                159.153.233.11      10     136ms       123ms      10%       50 / 56          121ms / 150ms
Looks like another old Fert has give up the ghost!
 

Llewen

Grand Inquisitor
Stratics Veteran
Stratics Legend
Campaign Supporter
Ya, seeing the same thing.

Code:
Host Name                                                IP Address          Hop    Ping Time   Ping Avg   % Loss    Pkts r/s     Ping best/worst
* Unknown Host *                                         **********          2      7ms
* Unknown Host *                                         **********          3      7ms
****************************                             **********          4      7ms
****************************                             **********          5      31ms
* Unknown Host *                                         69.63.248.106       6      44ms
POS2-1.ar2.CHI2.gblx.net                                 208.50.86.133       7      43ms
te4-3-10G.ar3.CHI2.gblx.net                              67.17.106.246       8      42ms
sl-st30-chi-.sprintlink.net                              144.232.19.245      9      45ms
sl-crs1-chi-0-6-3-0.sprintlink.net                       144.232.19.235      10     45ms
sl-crs1-rly-0-0-2-0.sprintlink.net                       144.232.20.88       11     57ms
sl-crs1-dc-0-4-0-3.sprintlink.net                        144.232.20.14       12     58ms
sl-st20-ash-8-0-0.sprintlink.net                         144.232.18.222      13     56ms
* Unknown Host *                                         144.223.246.6       14     240ms       242ms      19%       17 / 21      240ms / 253ms
fert08-eqx-iad.ea.com                                    159.153.224.234     15     243ms       242ms      16%       15 / 18      241ms / 245ms
* Unknown Host *                                         159.153.233.35      16     244ms       243ms      23%       13 / 17      242ms / 247ms
Definitely originating in EA's network. I'm thinking maybe a dos attack?
 

Zosimus

Grand Inquisitor
Alumni
Stratics Veteran
Stratics Legend
Looks like the political toll on ya ping killed you after washington :p Rest in peace dear ping. You was an innocent ping, till you was corrupted and taken out in washington :p
 

Llewen

Grand Inquisitor
Stratics Veteran
Stratics Legend
Campaign Supporter
Even worse than the ping is the packet loss...
 

Zosimus

Grand Inquisitor
Alumni
Stratics Veteran
Stratics Legend
Ironically when i was do some checking on this

ELECTRONIC.car3.Washington1.Level3.net 4.79.169.74


I found a post (below) about another EA game a person complaining back in october on the exact same hop.


According to a quick search around the interweb it looks like the level3 to fert07 (East coast EA servers) is a well known slow down/packet loss connection.
A lot of people complain about this for various EA online games, it could just be overloaded servers.
 

Llewen

Grand Inquisitor
Stratics Veteran
Stratics Legend
Campaign Supporter
Ironically when i was do some checking on this

ELECTRONIC.car3.Washington1.Level3.net 4.79.169.74


I found a post (below) about another EA game a person complaining back in october on the exact same hop.


According to a quick search around the interweb it looks like the level3 to fert07 (East coast EA servers) is a well known slow down/packet loss connection.
A lot of people complain about this for various EA online games, it could just be overloaded servers.
Well I haven't experienced this kind of thing for at least eight years. I connect at all times of the day and that hop isn't in my traceroute.
 

Fat Midnight

Visitor
Stratics Veteran
Stratics Legend
Ironically when i was do some checking on this

ELECTRONIC.car3.Washington1.Level3.net 4.79.169.74


I found a post (below) about another EA game a person complaining back in october on the exact same hop.

Ironically.... How so?
Do you even know the definition of the word?
 

Theo_GL

Grand Poobah
Stratics Veteran
Stratics Legend
UNLEASHED
This is a known issue that keeps cropping up from time to time.

We struggled with this last year at some point before it was addressed.

It made UO unplayable for many of us for a few weeks until it was straightened out.

I literally could.....not....walk....
 

Zosimus

Grand Inquisitor
Alumni
Stratics Veteran
Stratics Legend
It seems it doing it to all EA online games atm even xbox services. It may be overloaded especially with the holidays and school is out.
 

Zosimus

Grand Inquisitor
Alumni
Stratics Veteran
Stratics Legend
I dont think its a troll...

Ill just leave this here:

Irony

The words ironic, irony, and ironically are sometimes used of events and circumstances that might better be described as simply "coincidental" or "improbable," in that they suggest no particular lessons about human vanity or folly.

I should of used the word "coincidental" so this issue can be dropped. Wow!!!! It amazes me this is more an issue then what the OP issue is. But to each his own :p
 

Petra Fyde

Peerless Chatterbox
Alumni
Stratics Veteran
Stratics Legend
Strangely enough, I'd consider the fact that it's screwing up more than UO to be good news.

The more trouble it's causing, the more likely it is to get fixed :D
 

Zosimus

Grand Inquisitor
Alumni
Stratics Veteran
Stratics Legend
I dont know how other players net providers deal with this. I just called mine and told them the issue and they said they would contact that isp and let them know there is a problem.
 

Arcus

Grand Poobah
Supporter
Stratics Veteran
Stratics Legend
I dont know how other players net providers deal with this. I just called mine and told them the issue and they said they would contact that isp and let them know there is a problem.

...and the CS rep hung up and went back to filing their nails and/or reading reddit.
 

Llewen

Grand Inquisitor
Stratics Veteran
Stratics Legend
Campaign Supporter
FIXT! And, GO OBAMA!

*slaps hand*

Bad political opinionation! Bad!
 
C

Cal_Mythic

Guest
Looking into this. And yeah ... we are still working despite what we said :)

- C
 
C

Cal_Mythic

Guest
Hunting this down. Please PM with additional player Trace route origin and destination, please.

Or if anyone care to share additional info while we hunt this down it would be appreciated,
If necessary use whatismyIP.com (origin) and then destination IP ... Send this via PM please!! (Don't share this information in the open) :D

- C
 

Llewen

Grand Inquisitor
Stratics Veteran
Stratics Legend
Campaign Supporter
I think the specific problem that the East Coast shards were having was fixed yesterday after a few hours. It was either in EA's network, or their service provider's, at "144.223.246.6".
 
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