I worked in PR for several years, including economic research writing and press materials for one of the nation's largest lobbying groups. As regards advertising strategies, there have been times when I've had to come up with some, shall we say, unique angles.
On advertising for UO, I won't pretend to be able to argue anyone here into submission, one way or the other. In fact, PR usually necessitates the viewing of hot issues with a detached attitude and perspective. I will say, that if EA ever wanted to advertise, it's not really feasible to fix everything that's broken in UO before advertising (it would just never happen). I'm definitely not waving pom-poms, obviously, as I'm about to unsubscribe from UO. But do I think UO should be advertised? Well, let me tell you how I'd answer you forumers if you were my employers.
Let's say (as an example, just pretend) that you're EA, but you're tired of being so risk averse. Or your spoiled niece, who plays UO, wants her own advertising department. Okay. What really matters is WHO I think UO should be advertised to, since you're thinking of creating a budget for advertising and PR. Obviously, no one who cares about graphics. I think we've covered that, sufficiently verbosely (and with more passion than most advertising departments possess, so-- go us!).
Lots of subscribers like UO's game play, its customization, its open-ended possibilities. Heck, lots of subscribers even LIKE the classic 2D graphics. So, Okay. Let's talk about those things. In a nutshell, we aren't going to sell mainstream gamers on this. Ever. This includes the enhanced client. (Because, oh come on, it's not that enhanced, given the MMO market.)
So you can't bank massive mega bucks anymore, which, it's true, only leaves us with more niche markets to consider, if even that. As many of you are already screaming about. But, well, many companies who sell products or services believe that anything worth selling is worth advertising. (Some services sell themselves, but UO isn't often in that category, not anymore.) These are the companies I have the most experience with, and I see their point.
Yes, the naysayers here are speaking truth (hey, truth hurts), but I think they're also underestimating the size of some of those niche markets today. This is my somewhat informed opinion, but it's not gospel, not something I'd necessarily want to ram down your flame-retardant throat. At the top of the heap are the number of RPG and strategy gamers who prioritize game play over graphics. These geeks now feed amazingly gluttonous indie markets, and their wallets shouldn't be overlooked.
EA and BioWare Mythic may not be thinking of these guys and gals. Because maybe they (and us) are still thinking of UO as having a place in the mainstream MMORPG hierarchy. (That slick, shiny hierarchy. The hierarchy that doesn't seem to take us so seriously anymore.)
The indie RPG market is full of newer games that resemble UO, but possess a fraction of its depth, and in some cases have worse graphics. These people don't normally shop around on MMO sites. And let's not get into WHY lots of people buy that stuff. Let's just take into consideration the fact that they do.