Man you are really great at nit picking. I do have a valid point and only a previous gm would ever think someone asking a simple question was too much lol. I knew you were being ultra defensive about my point and now I know why. I bet you spent most of your time eating donuts!
I can guarantee you that I have never been a GM for Electronic Arts, much less any other game company. A webmaster for another well-known game company, yes... never a GM. Interesting the logical leaps you are making here.
GMs ARE there for customer service.
Technically, yes, but their role in that position is not Q/A. Their role is in-game issue support. You didn't have an issue they could assist with, and you didn't like their answer, so now you're coughing up a storm about how you have a right to have a GM come and sit and talk with you. You don't. That's NOT their job.
I wait for my turn in line like everyone else and all I want is an answer to my question.
They gave you one. Just not the one you wanted. You wanted a personalized GM to come, show up, and in person recite to you the same stuff that they sent you a KB link to. Or you wanted the GM to come and force your house to commit. Or you wanted a GM to report the bug for you. Or maybe you wanted the GM to reprogram the game right there on the spot and correct whatever issue was wrong with the housing system at that very moment. NONE of these things, however, are in their job duty.
I used to get personal gm attention all the time for pretty much every page i made which granted wasnt often but still.
Perhaps in the past you were paging on something that they could assist with. I guarantee you though, this silly "GMs must come talk to me about everything and they suck if they don't" mantra has been going on since 1997.
I understand that theres probably 1 guy working all the shards but thats not my fault thats good ol EA shaving the work force to make a buck. And who wants to pay for a game 6 months in advance in this economy? The price should be lowered as the service is lowered. And all those games you mentioned with 14.99 subs well hell 2 bucks more a month for brilliant 3d graphics and a huge world to explore in those 3d graphics makes them very easily worth the extra 2 bucks.
I seriously doubt it's one person covering all the shards, except perhaps late at night. Describe it however you want though, yeah, GM service is going to go down with the subscription dollars coming in. It's funny that you seem to think you're paying TOO MUCH for the service, and yet, the only way they could viably increase GM service would be to RAISE the price of the game. You seem to think that graphic quality is directly related to the amount of the cost of the subscription for the game. Again, you're being ludicrous in your expectations. So your current equation is you want BETTER customer service and you want to pay LESS for the game because the graphics aren't part of a lush 3D world (and boy... if you're calling EQ lush, you might want to get your eyes checked).
As for paying six months at a time in this economy, uh, frankly, it's this economy that makes it make sense. I mean, unless you're considering quitting tomorrow (which frankly, I might suggest given your expectations), if you think you're going to be playing for the next six months, you'd end up saving yourself $18 over the course of that six months. Now, I suspect that your response is going to be, "Big whoop, it's $18... if you can't afford it you shouldn't be playing," which, of course, is going to be contrary to what you just implied with "this economy," but I digress.
Thats what makes UO feel so expensive with its sprite graphics and nice flat world. Even in the 3d client when you zoom in all it does is get super pixelated.
Really? The graphics are what make it so expensive? I mean, first off, for the game play value you get out of $12.99, you're getting a hell of a bargain regardless of graphics. That's less than the average cost of a night at the movies for one person including snacks. But clearly there's not going to be any arguing this point with you because you have an illusory correlation that's stuck in your head. It's illogical and only furthers that your expectations are quite lofty.
Plus yes when theres tons of absolutely free UO shards to play on I do expect a little more for my 13 bucks a month than i could get for free.
Oh, there's a beautiful line of extremely flawed logic. You do understand that those free shards are 100% ILLEGAL. That if EA wanted to, they could issue cease and desist orders across the board. They don't, and the free servers should be thankful for that. However, your argument that because you could technically play UO for free you should get personalized GM service because you pay a subscription fee is the most ridiculous argument you've presented to date.
And if you bothered to read I had already stated that I have customized around 20 homes in uo and I have NEVER had this problem before. AND someone who'd rather not beat me up for asking a question answered it and it solved the problem. And doing it your way would have made no difference what so ever because the tiles were not showing as orange.
Really? You're right... I didn't read. I've been mysteriously responding to your posts, completely out of context, not answering section by section, point by point. Instead, I've just quoted everything you said, and then put cute, quippy answers down at the bottom. No, wait... that's you.
I'm glad you solved your problem. Did you log in on the 2D client? Doing it one floor at a time wouldn't have helped? Really? Wow... Listen... I get that you have customized a house before and never encountered the error before. That's great. You could still have narrowed it down to what floor was causing the problem and slowly but surely have figured out what the issue was, and in doing so, you could have identified the problem and submitted a bug report about it.
Instead, you came here to complain that the GMs didn't personally come and give you step by step instructions to fix your issue.
Funny part is, you came here and apparently got your issue corrected, and you still seem to feel that a GM could have fixed this issue for you if he'd just have come and talked to you. Except, of course, that GMs don't necessarily have 100% experience in every aspect of the game, and your better bet honestly was to come here and find out if anyone had experienced similar problems and seen if there was a solution you could implement yourself.
However, I'm sure that you're going to say, "Well, the GM should have shown up, looked on Stratics, asked for me, fixed it for me, and I'd have been happy."
I wish they would have been able to publish ultima 2. It looked pretty cool. The gm system was great until about the last year i played. I guess thats when they got rid of the counselor system.
The Counselor system was removed about May of 2001, four years after the game was released. The subsequent pink-robed whatever they were called were not nearly as good as the Counselors because they were representatives rumored to be from India who had no knowledge of the game itself. It was one of the lowest points in EA service history, but again, it was brought on by a disruption in the Counselor system by a few who forgot why they had volunteered in the first place and saw the almighty dollar sign flash in their eyes.
What's funny, and perhaps ironic, is that if I had been a Counselor on duty when you paged with this, I'd have bent over backward to try to help you through it. What I think you don't understand is that was the purpose of Counselors -- people who play helping others who play. GMs are not now nor have they ever been there to help people play, nor are they there to help you even understand why a bug is occurring. They are simply there to help maintain the daily playability of the game. I understand you don't like that, but that's the way it is.
So I was absolutely right about it being alot better before.
No, you're not, but continue to believe so. History is replete with complaints about the GM system from the day the game launched, and most of them are quite similar complaints to yours: The GMs didn't come and answer them about something they couldn't have helped you with anyway.
I think its funny how people try to make themselves sound intelligent by putting down other people. Try saying something constructive instead. That way you seem like less of an antagonistic jackass. Thanks for playing.
I think it's hysterical that you think I'm trying to sound intelligent by putting you down. I'm responding to your unreasonable demands of the GM system, and that's "putting you down." Yet, I think you'll find that in your responses, it was you who has been far nastier than I. I am sticking to the thoughts and ideas presented in your thread. I've stuck to what you've said and presented and based my arguments around that. You, on the other hand, have insinuated that I'm a lazy, donut-eating ex-GM. Curious.
At the end of the day, you yourself said that you wanted a GM to come and personally answer a question that he had probably already answered 1,000 times before. It's curious that you do not indicate what page you sent to the GM... did you page with "I'm trying to commit a house, I see no orange tiles, but it won't commit," or did you page with "Come talk to me, I have a problem?" Either way, whatever response you got was the one that the GM felt was approrpriate, and based on what your expectations were in regard to the issue you've presented here, frankly, this was a better place for you to ask in the first place.
