Ok DEV's, I've been waiting over 3 weeks now for a GM Supervisor to sort my chara out on Drachs. He has a skill issue that when naked his working skill and actual skill's are different and goes over the caps. By request of a couple of GM's I've not been able to use the chara till the issue is resolved. I've paged every 3 or 4 days to find out whats going on and either get a canned response (Bad customer service...) or get told that its being worked ok.
I'm getting really annoyed now that I cant use my chara (Which is my main pvp/pvm chara) becuase someone cant fix the issue. A GM cant do it as they told me so on many occasions, and they refered it to a Supervisor. Well this supervisor dosnt seem to be doing anything to fix the issue and I'm being left without a main trained up chara to do the events.
Can a DEV please look into it? As a note the GM I spoke to last said the DEV's wouldnt be able to do anything as its a 'GM Issue', well they aint doing anything either so I figure I'ld go higher up in the chain to find someone who knows what they are doing.
And yeah I could use another character, but I dont have another character trained up to take on the Vanguard controllers or the many beasts there without getting killed in seconds. He's my main chara, all trained up archer and the one I know how to actually use.
So please DEV's, sort my chara out or something I'm getting really frustrated over what essentially is a simple DB fix of changing the data held in the chara server.
Sal
I'm getting really annoyed now that I cant use my chara (Which is my main pvp/pvm chara) becuase someone cant fix the issue. A GM cant do it as they told me so on many occasions, and they refered it to a Supervisor. Well this supervisor dosnt seem to be doing anything to fix the issue and I'm being left without a main trained up chara to do the events.
Can a DEV please look into it? As a note the GM I spoke to last said the DEV's wouldnt be able to do anything as its a 'GM Issue', well they aint doing anything either so I figure I'ld go higher up in the chain to find someone who knows what they are doing.
And yeah I could use another character, but I dont have another character trained up to take on the Vanguard controllers or the many beasts there without getting killed in seconds. He's my main chara, all trained up archer and the one I know how to actually use.
So please DEV's, sort my chara out or something I'm getting really frustrated over what essentially is a simple DB fix of changing the data held in the chara server.
Sal