UOGAMECODES : Why can't I place an order ???

[popps]

It is amazing how difficult is to spend money for me using the UOGamecodes web site.

My credit card is fine and dandy to pay for my UO account, to buy the most various things but when it comes to placing an order at the UOGamecodes web site I simply cannot.

It ALWAYS give me a "Processor Error #31" ............go figure what it means.......

Cannot be my credit card as I use it with no problems for other things.

Then what is it ?

I tried on different days but no. No luck.

Is there any UO Customer Support rep who can help me with this ? Please PM me.
Thanks.

P.S. No, I do NOT want to place my order over the phone.

 

[Connor_Graham]

It's a hint from EA....

 

[popps]

It's a hint from EA....

If it was, then it makes no sense to me why that same credit card can pay for the UO account but then it cannot purchase codes at the UOGamecodes web site..........

 

[Chrissay_]

Thanks for bringing this to our attention.

 

[Bullet]

It is amazing how difficult is to spend money for me using the UOGamecodes web site.

My credit card is fine and dandy to pay for my UO account, to buy the most various things but when it comes to placing an order at the UOGamecodes web site I simply cannot.

It ALWAYS give me a "Processor Error #31" ............go figure what it means.......

Cannot be my credit card as I use it with no problems for other things.

Then what is it ?

I tried on different days but no. No luck.

Is there any UO Customer Support rep who can help me with this ? Please PM me.
Thanks.

P.S. No, I do NOT want to place my order over the phone.

I hear ya on this one! Everytime I try to use my credit card for upgrades or tokens or anything the credit card does work! My problem is the code is always invalid and I then have to spend 30 minutes with customer service to get a new one! And everytime they tell me the code is valid and have me retry it while on the phone and everytime it does not work till they work there magic and give me a code on the spot that works. I personally think they would make it way easier to take my money LOL!

 

[Balian of Asgard]

i hate to buy from them, wtf do they need your username and password for??????????????????????????????????????????????????????????????????

 

[popps]

i hate to buy from them, wtf do they need your username and password for??????????????????????????????????????????????????????????????????

That I also am not pleased of.

I mean, why do they need a customer to show as having an account at all ?

I mean, it is the customer's money after all and if anyone wants to purchase codes even without having an account why would this be of any interest to them ???

 

[Vor]

The site is ridiculous. For well over a year I've been unable to buy from it.

That I also am not pleased of.

I mean, why do they need a customer to show as having an account at all ?

I mean, it is the customer's money after all and if anyone wants to purchase codes even without having an account why would this be of any interest to them ???

There is a limit of two purchases per account per month for some reason.

 

[Pedde]

The site is ridiculous. For well over a year I've been unable to buy from it.
There is a limit of two purchases per account per month for some reason.

Yeah Its hilarious. I recently reactivated my account and wanted to buy 10 soulstone codes. Unfortunatly I couldn't because previously i bought the ML upgrade and the storage increase when I reactivated my account. 100$ went to a private guy. I am not forcing anyone to take my money.

gogog EA!!! I can not even imagine the amount of money they are losing on this. If I were in charge I would fire the responsible person. Instantly.

 

[Esmeralda]

There is a limit of two purchases per account per month for some reason.

Somehow it´s more than 30 days for me... I do have to let my account go inactive (91 days from purchase 1 to purchase 2) before I am able to buy over that site

That really stinks!

 

[Fogsbane]

It seems that no one is able or willing to correct issues with the store.

It also seems, for me at least, that when attempting to purchase more than one 90 day code in the same transaction - only one code will be applied to the account.
I select and get charged for two, but [twice now] only one is applied to the account.
Then it becomes back and forth email pleading to get the additional code(s) applied correctly.

I expect there will be lost revenue and less subscription renewal overall after SA release - if nothing changes.

 

[Voluptuous]

I always have same problem...thought it was being from canada maybe. I have to phone to buy anything in uo.

 

[ACB1961]

I hear ya on this one! Everytime I try to use my credit card for upgrades or tokens or anything the credit card does work! My problem is the code is always invalid and I then have to spend 30 minutes with customer service to get a new one! And everytime they tell me the code is valid and have me retry it while on the phone and everytime it does not work till they work there magic and give me a code on the spot that works. I personally think they would make it way easier to take my money LOL!

That same thing just happened to me today.

Now, I've got to go through whatever it is you go through.