I also dislike Heartwood.
I feel that the Devs could've done so much with the concept of an elven city, and instead the entire place came out looking thrown-together at the last minute.
Even looking at something like the Blighted Grove, if you were to make that layout not swampy with wood and stone floors and a little brighter and bigger, that would've been much better for Heartwood. The area where Sal is could've been where you took the Spellweaving Quest from the Lorekeepers, while they guarded their ancient text.
Exactly, especially with all the build up ML got. A giant tree? Really? I'm surprised they didn't make the elf avatars half the height with a strange fascination for baking cookies in their giant tree. Aprons and feathered hats for everyone! I guess the Devs just couldn't be expected to pull off a decent Elven city. Afterall, they are only Human. And there aren't many references in fantasy fiction about Elven cities except for Tolkien....Forgotten Realms novels....D&D source books... R.A.Salvatore... Norse legends...a couple racks of shelves in any Barnes and Noble...*end rant*
But alot of us who RP Elves, especially in Silverwood, we tend to view "Heartwood" as sort of Sosaria's Epcot Centre. Its just there to give the tourists a tiny taste of Elven wonder. The NPCs are hired to be silly so that the rest of the world will underestimate and overlook us. The NPC Elves foster the image that even though the managed to grow a GIANT FRAKKIN TREE! and make a "city" out of it, such things as wooden clocks and stools and crossbows and fancy shirts are out of their skill level to make.
So the rest of the world gets to see the Epcot version of Heartwood. But a few of us Elves get to see the REAL Heartwood, a place that is beautiful, well laid out and makes sense. Sadly the rest of the world, especially the Humans, don't get to see it. Sure its a bit of a stretch, but it keeps us Elf role players from putting our fist through the screen everytime we have to go there.