• Hail Guest!
    We're looking for Community Content Contribuitors to Stratics. If you would like to write articles, fan fiction, do guild or shard event recaps, it's simple. Find out how in this thread: Community Contributions
  • Greetings Guest, Having Login Issues? Check this thread!
  • Hail Guest!,
    Please take a moment to read this post reminding you all of the importance of Account Security.
  • Hail Guest!
    Please read the new announcement concerning the upcoming addition to Stratics. You can find the announcement Here!

Problem with UOgametimecodes.com

  • Thread starter Duke X. Winter
  • Start date
  • Watchers 1
D

Duke X. Winter

Guest
It's actually not so much a problem with the uogametimecodes website as it is a problem with my own stupidity that I need help fixing. I purchased a code for an upgrade (to ML) for an old account that I have. Problem is, the e-mail I entered to get the code had SPAM filters on "High" and I didn't get the e-mail with the code in it. I've submitted a trouble ticket for it, as well as I am calling into EA customer service right now, but I was hoping someone on here might have an idea. Anyone know if there's a way to get them to resend the e-mail with the code in it? I don't really want to shell out another $30 if I don't have to.


Thanks!
 

Bazer

Slightly Crazed
Alumni
Stratics Veteran
Stratics Legend
prob only way your gana get em to resend is like your doing threw the help ticket and calling, did you check your spam folder to see if it was in there? its happened to me before so might wanna check
 
D

Duke X. Winter

Guest
I actually got them to send it, should have replied earlier.
 

Fogsbane

Seasoned Veteran
Stratics Veteran
Stratics Legend
I had the same problem with a spam filter issue, except my order was for storage space upgrade. They will reply to your help ticket request with the code, and you'll most likely just need to provide some answers about the account and order to prove ownership.


woop, sorry - didnt see ya had got them to send it before posting. NM.
 
C

Chrissay_

Guest
It's actually not so much a problem with the uogametimecodes website as it is a problem with my own stupidity that I need help fixing. I purchased a code for an upgrade (to ML) for an old account that I have. Problem is, the e-mail I entered to get the code had SPAM filters on "High" and I didn't get the e-mail with the code in it. I've submitted a trouble ticket for it, as well as I am calling into EA customer service right now, but I was hoping someone on here might have an idea. Anyone know if there's a way to get them to resend the e-mail with the code in it? I don't really want to shell out another $30 if I don't have to.


Thanks!
If this hasn't been resolved yet please pm me your ticket number. The number looks like 00000-00000. I'll forward it on so we can take a look at it.

Chrissay
 
Top