Thanks for the answers.
So, after the subscription runs out I have enough time to reactivate the account and not lose the house. Good!
I can't see an option in the account management site to reactivate, although I looked VERY thoroughly. The payment information is still correctly on the page, no need to change anything here. If the friend hadn't received a cancellation confirmation, I would have thought the account never had been canceled.
Hawkeye, your friend should get an e-mail from
[email protected] seven days before the subscription expires.
If he goes to the Account Management site before the subscription has actually expired, he should use use the "Change Billing Method" link on the Subscription Info page to input his billing method (cc or game time), billing frequency, and cc info (if using a cc).
If he goes to the Account Management site after the subscription has actually expired, the Subscription Info page shows the status of the account (e.g., SUSPENDED), suspension date, and suspension reason (e.g., "Coupon Queue Empty" if you have removed all the payment info). There will be a "Reactivate Your Subscription" link on the Subscription Info page that basically does the same thing as the "Change Billing Method" link does on an active account (i.e., choose the billing method, frequency, etc.).
Note: I'm pretty sure that the ONLY e-mail reminder your friend will get is the one that arrives seven days before the subscription expires. He won't get another one after it has actually expired. If he chooses to reactivate, he will get an e-mail confirmation of the billing change. If paying by cc, all it shows is the billing frequency that was selected and says it will go into effect when all other coupons, promotions, etc. have been used up.
