Ok, here is what I received back from Disney. I have little hope because I gave them all this info, in the exact order they requested it, in the email I sent them!!! I have transferred toons many times in the past and never had to give them a reason. I guess it is like anything else with Disney...depends on who you talk to!! I will email them again with the requested info but I am expecting the same form letter back!
Dear Susan,
Thank you for your recent inquiry regarding a Toon transfer.
At this time, we are unable to process any Toon transfers between
accounts at this time due to maintenance being done to the Toon transfer
system. This feature should be available again in the future. However,
if there are extenuating circumstances behind your request, such as if
you recently purchased a second account for another member of your
household, you are welcome to reply with all of the information
requested below. We will then escalate your request for consideration,
although we cannot guarantee that the move will take place.
- Reason for the transfer (opening a new account, etc.)
- Account name where the Toon in question resides
- The name of the Toon to be moved
- Account name where the Toon will be moved to
- Does the Toon have any True Friends (Yes/No)
We will also need at least three of the four verification questions
below answered for each account:
- Date of birth registered under
- Last payment date
- Payment type (Visa, American Express, PayPal, etc.)
- Billing address
If the Toon(s) that you would like transferred have True Friends, please
ensure that True Friend Chat is turned on in the account the Toon is
being transferred to. If this is not done prior to the Toon being
transferred, you will lose your True Friends and they cannot be
restored.
Please be aware that you will lose your Gardening Kit, as well as
flowers and trees you have planted when your Toon is moved. However, you
will keep all gardening experience points and Laff boosts. You will also
have to re-purchase the Gardening kit after your Toon is moved. The
jellybeans you use to re-purchase the kit cannot be refunded.
We look forward to seeing you in Disney's Toontown Online soon!
Thank You,
Joel
Disney's Toontown Online Member Services