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General Once again uo FAILS

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Darkman

Journeyman
Stratics Veteran
Yesterday i baught 2 vollems not easy to get on europa anymore.

So i start training em spend all day and night to gm there skills , Come server down they allmost finished so i figure k i stand here and log back in when server up and finish it off,

Big mistake , i log back on and poof vollems are gone allthough there bonded to me and i was there with em at server down. When i log back in there gone not answering to summons and not in stables, So once again thats 2 pets vansihed for no other reason than that they can it seems ,

This is the second time i lost pets in uo and tbh its getting old fast , Devs need to sort this crap out and fast. Im out of pocket and to make stuff worse nobody on europa is selling anymore,

So just a heads up if u want to train pets be very carefull,Cause u dont know when ultima will steal em and offcourse now i wait 4 days for a gm and prob end up being told we sorry nothing we can do Great customer support eh:(
 
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Darkman

Journeyman
Stratics Veteran
Lol gm came to see me, This was the response

next time log out somewhere safe so this dosent happen agan? I mean wtf i got to log out so a bug dosent destroy my items? really nice customer support,

When i told him this is the second time its happend with pets due to various bugs last one being house placement bug that perma kills a pet. His replie was we can not refund the money or the item as they can be traded.

So basically instead of checking a log to see what happend he called me a liar and accused me of tradeing my pets away.

Thxs again uo great customer support not, Now instead of crappy addons like kings collection how about u focus on fixing bugs :(.
Signed one unhappy customer.
P,s its 2013 not 1998 if runescape and free games can get it right why cant a game thats been going 15 yrs + do the same pathetic and lazy
 
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dupapa

Journeyman
Stratics Veteran
Stratics Legend
Have to say. It is ALWAYS advised to stable pets through server maintenance.

Its a very old bug, sadly people still get caught out.

It takes all of 30 seconds.. ive also lost pets this way.

Since then I stable.

Sent from my GT-I9305 using Tapatalk 2
 
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