Just came back to UO re-activated 3 of my accounts about less then 2 weeks ago, Because I saw screenshots of my old friends on stratics in Oceania, Specifically in Oceania, because I will play on Oceania, and only Oceania.
And to come onto such extensive downtime, without prompt rectification of any faults that might have occured, much less to say, within 24hrs of the server downtime, there was no updates, no announcements, no communication of what had happen to the server, and to what I understand from Bryson's communication with EA reps, the problem does seems to be shuffled here and there and eventually put into "KIV" status and ultimately, Bryson did not get a satisfactory/suitable response to our questions regarding the server status.
I can understand that the server went down in the weekend, specifically around 9pm Aust time on a saturday, and that most technicians or any customer service representatives would be "off duty". Now my question is, is our subscription to Ultima Online on "Off Payment" During weekends and holiday seasons? If we are expected to pay for the gametime we play during weekends, which most of us do have to work to continue to pay EA for our Ultima Online subscription, I would expect EA or at least deligate the Host of the servers to have ample "Standby" response team in situations where the server goes down during weekend or holiday period.
Cheers to our Oceania players. And signed off to EA and Mythic Management.
From Oceania shard with utter disappointment,
Silver Star
Kuchiki Rukia
and various other char you guys would already know if you know that two names of mine.
