Here's the story: My brother and I joined the ShadowLords faction at the same time, found they weren't active enough for us on our server, and decided to switch over to True Britanians. We both left at the same exact time. We waited for our faction terms to end, and several days later, he could join True Brits while I could not. I get the error message "You are allied to another faction." or something to that effect. So I figured "Fine, no big deal. I guess I must have a few hours left on my term or something." I tried it a few days later, and it was the same deal. I paged a GM, and got a canned response linking me to this post in the knowledge base:
http://support.ea.com/cgi-bin/ea.cf...&p_accessibility=&p_page=&p_lva=114&nextlink=
I paged back, saying "My account is not young, I'm not in a guild, I've only joined factions with this character, and I left my previous faction five days ago." An hour and a half later, I received a canned response linking me to the same knowledge base entry. I've now been linked back to this knowledge base entry seven times, and only on the eighth page has a GM even taken the time to talk to me. On average, I wait at least an hour and a half per page!
He teleported me around to various faction stones, told me to try and join them, and when I couldn't, he said he manually removed me from factions, but that I would need to wait seven more days for everything to be finished. So I waited for seven days, and I still get the same error. Now it's been eight days, and still the same error.
How is it possible my brother and I did the same thing, and he was able to join three days later, and it's been over a month for me now, and I still can't join factions?
http://support.ea.com/cgi-bin/ea.cf...&p_accessibility=&p_page=&p_lva=114&nextlink=
I paged back, saying "My account is not young, I'm not in a guild, I've only joined factions with this character, and I left my previous faction five days ago." An hour and a half later, I received a canned response linking me to the same knowledge base entry. I've now been linked back to this knowledge base entry seven times, and only on the eighth page has a GM even taken the time to talk to me. On average, I wait at least an hour and a half per page!
He teleported me around to various faction stones, told me to try and join them, and when I couldn't, he said he manually removed me from factions, but that I would need to wait seven more days for everything to be finished. So I waited for seven days, and I still get the same error. Now it's been eight days, and still the same error.
How is it possible my brother and I did the same thing, and he was able to join three days later, and it's been over a month for me now, and I still can't join factions?