Re: fix your damn servers already
are you 100% sure it is EA? Every time I get that message, running UOTrace shows the problem to be the hand-off between Level3.net and ALTER.NET - at least 5 hops BEFORE anything EA. The last Level3.net and first ALTER.NET hops always are 100% packet loss. Give it 5 minutes or so, and it's back to normal.
Also, just a mild reminder that if you would post things like tracerts and polling lists in the Tech Forum, someone there might actually be able to tell you if it is EA or not.