Will wonders never cease. I had a situation where I couldn't find/login to one of my accounts in Origin to apply a storage upgrade code I purchased with one of my accounts. It was as if the account didn't exist as far as Origin was concerned. I emailed for some help, and after a few exchanges, customer service helped me locate it. It somehow got tied to another account, but it was there. I applied the code, WHICH DID WORK, and I am back to running on all eight cylinders! After all the horror stories I have read I thought people might want to know that sometimes customer service will come through. It just takes a bit of patience!
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I GOT HELP FROM CUSTOMER SERVICE!
- Thread starter Keith of Sonoma
- Start date
- Watchers 2
Ugh... being born on April 1 makes me hate any mention of April Fool's Day.April fools is still 51 days away.
FAIL
It's okay... you didn't know.
I will say it surprised me. I was prepared to just pull everything off of the characters, empty the bank boxes, and start a new account to replace it (it is an account that is less than 6 months old). But it all worked out, for once.
Just wondering, how could you pull everything off the characters and empty the bank boxes if you couldn't log into the account? The characters were somehow accessible through another account?I will say it surprised me. I was prepared to just pull everything off of the characters, empty the bank boxes, and start a new account to replace it (it is an account that is less than 6 months old). But it all worked out, for once.
I could still log into account. I couldn't find the account on Origin, to add game time or upgrade storage.
Does it ever make you wonder who the joke was on? *snickers*
Ah, Ok, thanks - and thanks for the report
*sticks out tongue, and blows a BIG razzberry*
I think most valid problems can be worked out. People just want it to happen NOW. That's where you get problems. If you give up you lose. You just need to keep on them and be patient.