European players cut off by Sprintlink.

[Petra Fyde]

Players in various European countries are currently unable to play. We are unable to connect to the patch server, the log in server and even uo.com.

Our trace routes fall at
sl-bb21-lon-11-0.sprintlink.net 213.206.128.58. There is no trans-Atlantic connection.

Our isps can't help, it's off their network.

Sprintlink can't be reached, we're not their customers.

What the heck can we do?

 

[Hoffs]

We can cry.

*whaaaaaaaaaaaaaaaaaaaahhhhhh*

 

[Farsight]

Sprintlink = evil (at least today)

As far as I know, the only thing we can do is wait and hope for a fix. And they have 3 hours to find one! (Then my play time begins)

 

[Petra Fyde]

I found an email address:
[email protected]

I sent this message:
Dear Sir
Hello. I am a gameplayer trying to connect to my game server without success. Many of my friends are having the same problem. Our traceroutes all fail with the last working server being
sl-bb21-lon-11-0.sprintlink.net 213.206.128.58 10 16ms


We are trying to connect to: The game company's website - uo.com. (159.153.199.107)
our patch server (159.153.199.100) and our log in server (159.153.196.41)

Most of us are cable customers in the UK but some are in Mainland Europe. Can you help please?


Maybe if everyone affected sent a similar message, edited as appropriate to your location/situation?

 

[Frarc]

i'm back in! Time to get my ghost and rez me

 

[Cuprium]

I still can't get in. Ugh.

However, I've sent an email to Sprintlink as well with the results of traceroutes done through their servers (Looking Glass service on www.sprintlink.net). Hopefully we might see some progress soon.

Fingers crossed ...

 

[Petra Fyde]

I'm in too.

 

[Cuprium]

Connection at last! Come back, Sprintlink, all is forgiven ...