J
James1990
Guest
Hi, I am having an odd issue and I have never heard of this issue anywhere else so here it goes.
My father and I am play UO on separate computers. He plays on the enhanced client but since the last patch he hasn't been able to log into his account. He is able to log into the account on the classic client, but not enhanced client. Basically what is going on is that when typing his account name and password then hitting enter, nothing happens. Instead the login button becomes grayed out and unclickable and so does the arrow key to go to shards page. I cannot log intobmy account on his computer either. We can both log onto my computer just fine on both 2d and 3d clients. If it helps, his computer specs are:
-amd Phenom x2 dual core, 2.8 Ghz...
-nvidia gtx 260 video card
-700 Watt power supply
-asus mobo (we have the same mobos)
-320gb hard drive
Here is a list of things we have tried in order:
-reinstalled the enhanced client, 3 times, even copied the files from my computer. Nothing.
-cleared cache, cookies, cleaned up registry
-changed video card to brand spanking new nvidia gtx 550ti (runs direct x11)
-called tech support, many many times for 2 weeks
-tried to "run as administrator"
-turned off firewall and closed all programs
-checked for spyware/malware/viruses. System is clean as an unused toilet.
-tried windowed and full screen resolution.
-tried 3 different accounts, none work.
-checked the uosa.exe files, same as mine.
-tried running UO on administrator, nothing.
-tried logging in with different resolutions and different monitors (3)
-checked to see if he could even connect to the UO servers (even though he can play 2d still.)
-then a bunch of random, maybe this will work things that are not worth mentioning.
Anyways, nothing we have tried works. Everyone keeps saying called tech support. We have been for a month now, we even tried the old number that they not longer give out. We don't understand whats going on, anyone have any idea at all?
My father and I am play UO on separate computers. He plays on the enhanced client but since the last patch he hasn't been able to log into his account. He is able to log into the account on the classic client, but not enhanced client. Basically what is going on is that when typing his account name and password then hitting enter, nothing happens. Instead the login button becomes grayed out and unclickable and so does the arrow key to go to shards page. I cannot log intobmy account on his computer either. We can both log onto my computer just fine on both 2d and 3d clients. If it helps, his computer specs are:
-amd Phenom x2 dual core, 2.8 Ghz...
-nvidia gtx 260 video card
-700 Watt power supply
-asus mobo (we have the same mobos)
-320gb hard drive
Here is a list of things we have tried in order:
-reinstalled the enhanced client, 3 times, even copied the files from my computer. Nothing.
-cleared cache, cookies, cleaned up registry
-changed video card to brand spanking new nvidia gtx 550ti (runs direct x11)
-called tech support, many many times for 2 weeks
-tried to "run as administrator"
-turned off firewall and closed all programs
-checked for spyware/malware/viruses. System is clean as an unused toilet.
-tried windowed and full screen resolution.
-tried 3 different accounts, none work.
-checked the uosa.exe files, same as mine.
-tried running UO on administrator, nothing.
-tried logging in with different resolutions and different monitors (3)
-checked to see if he could even connect to the UO servers (even though he can play 2d still.)
-then a bunch of random, maybe this will work things that are not worth mentioning.
Anyways, nothing we have tried works. Everyone keeps saying called tech support. We have been for a month now, we even tried the old number that they not longer give out. We don't understand whats going on, anyone have any idea at all?
