Come on, Mythic/Origin/Bioware/EA/Whatever...
What in god's name is wrong with implementing an account management system that has the same features as nearly every other account management system in the world. I had sworn and sworn and sworn that I wouldn't touch this stupid system with a ten-foot pole until all the bugs and kinks and crap were worked out, but like an idiot, I thought, "You know, lots of people are saying it's working fine..."
First off... the Mythic account management system and Origin are about as linked together in a sensible manner as are the Catholic Church and Episcopaleanism. But let me esplain...
So I created two "master accounts" to link my UO accounts to in master groups. Gave them new email addresses not associated with anything under the sun because, you know, I'd like to keep my important stuff unknown. Manage to activate the accounts on Master Account A that needed to be (those that weren't on the 6 month plan), and get two on Master Account B up and running. Try to activate a third, and I get the ever so useful message: "There has been an error with your request. Please click here to return to the home page." Yeeeessssss... And here people thought error messages couldn't get more useless than those provided by Windows during a BSOD.
Okay, fine, whatever... think I'll just try to enter the credit card info from scratch. Yeah. Except, of course, that it ALWAYS saves your credit card info, even if you didn't want it to. And once it's in, it's in for good. Unless of course one of you out there has found a way to CTRL-ALT-OPENAPPLE-CLOSEDAPPLE-LEFTHANDTTWIRL-RIGHTHANDOUT and get a screen that I don't see.
So I figure, hell, I'll log in over on Origin.com, as since they're the same system, SURELY it must have some way to change that info.
Nope. Not a chance. Doesn't list it, doesn't know it exists, has no idea I've even activated subscriptions. Useless blank interface. But it did tell me I needed to create a master ID (god, and here I thought I'd already done that). So I give it a smartass URL because god knows I could care less what my public URL is for Origin because, you know, I'm not going to use it as my new Facebook.
Sooo... here I am again, giving EA SOME of the money I _thought_ I wanted to give them (though after this fiasco, I might just call my credit card company and have them cancel the charges, and then visit the BBB to describe the ludicrous manner in which this system "manages" account information), and STILL can't give them ALL the money I want to give them. I'm sure it's something stupid like "You already processed four charges today, we can't process more than that, because your credit card company (who hasn't called me to tell me they suspect my card is involved in fraud, and yes, they do that if they do) suspects that there's fraud involved, or inorganic sunspots have eaten our ability to logically process a credit transaction, or god knows whatever excuse they have..."
But seriously...
Much like fully 3D clients and top-down isometric/orthographic/whatevertheargumentofthemonthis clients with decent graphics that don't cause graphic cards to smoke and burn and explode, companies have been successfully doing account management and recurring billing since, well, before the freaking world wide web existed. And you folks still haven't figured it out?
What in god's name IS the problem here?
What in god's name is wrong with implementing an account management system that has the same features as nearly every other account management system in the world. I had sworn and sworn and sworn that I wouldn't touch this stupid system with a ten-foot pole until all the bugs and kinks and crap were worked out, but like an idiot, I thought, "You know, lots of people are saying it's working fine..."
First off... the Mythic account management system and Origin are about as linked together in a sensible manner as are the Catholic Church and Episcopaleanism. But let me esplain...
So I created two "master accounts" to link my UO accounts to in master groups. Gave them new email addresses not associated with anything under the sun because, you know, I'd like to keep my important stuff unknown. Manage to activate the accounts on Master Account A that needed to be (those that weren't on the 6 month plan), and get two on Master Account B up and running. Try to activate a third, and I get the ever so useful message: "There has been an error with your request. Please click here to return to the home page." Yeeeessssss... And here people thought error messages couldn't get more useless than those provided by Windows during a BSOD.
Okay, fine, whatever... think I'll just try to enter the credit card info from scratch. Yeah. Except, of course, that it ALWAYS saves your credit card info, even if you didn't want it to. And once it's in, it's in for good. Unless of course one of you out there has found a way to CTRL-ALT-OPENAPPLE-CLOSEDAPPLE-LEFTHANDTTWIRL-RIGHTHANDOUT and get a screen that I don't see.
So I figure, hell, I'll log in over on Origin.com, as since they're the same system, SURELY it must have some way to change that info.
Nope. Not a chance. Doesn't list it, doesn't know it exists, has no idea I've even activated subscriptions. Useless blank interface. But it did tell me I needed to create a master ID (god, and here I thought I'd already done that). So I give it a smartass URL because god knows I could care less what my public URL is for Origin because, you know, I'm not going to use it as my new Facebook.
Sooo... here I am again, giving EA SOME of the money I _thought_ I wanted to give them (though after this fiasco, I might just call my credit card company and have them cancel the charges, and then visit the BBB to describe the ludicrous manner in which this system "manages" account information), and STILL can't give them ALL the money I want to give them. I'm sure it's something stupid like "You already processed four charges today, we can't process more than that, because your credit card company (who hasn't called me to tell me they suspect my card is involved in fraud, and yes, they do that if they do) suspects that there's fraud involved, or inorganic sunspots have eaten our ability to logically process a credit transaction, or god knows whatever excuse they have..."
But seriously...
Much like fully 3D clients and top-down isometric/orthographic/whatevertheargumentofthemonthis clients with decent graphics that don't cause graphic cards to smoke and burn and explode, companies have been successfully doing account management and recurring billing since, well, before the freaking world wide web existed. And you folks still haven't figured it out?
What in god's name IS the problem here?
