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Yew Moongate Castle IDOC.

Does EA Help - Really Help?


  • Total voters
    3

Nakukak

Sage
Stratics Veteran
Stratics Legend
First of all I would like to say:

Thank You.
Specialy Czarina, Hoffs, Borg and Sprago (the one and only)

Secondly I would really know what your point of view is about this subject, I took screenshots of the conversation between the GM master and myself less then 1 hour before the castle would have felled.

Third I got two accounts, and I found out that each of them had each own email. so when I tried to link all accounts to the same master account it looked like this:
mainaccount _uo
secondaccount uo-

The first one is correct, the second one is incorrect, looks like I at least had a problem because both were on separate emails when I made them, Borg asked me about it. EA couldn't verify that I was the owner of both accounts. Still no respond from further conversation.
Solution to this:
Make a secondary master account and you will have no problem linking it. (and yes the password I had for the account i wanted to link, the second account, worked perfectly. just wouldnt allowed me to link the secondaccount with my prio master account EA).
 

Attachments

Nakukak

Sage
Stratics Veteran
Stratics Legend
And thank you to all GIL and I4NI members for looking out for my castle.
 

Czarina

Slightly Crazed
Stratics Veteran
Stratics Legend
And thank you to all GIL and I4NI members for looking out for my castle.
holler at me whenever you happen to be online when i am i guess. i have a hectic work schedule this week and my shifts are all jumpy.
 

Symma

Certifiable
Stratics Veteran
Stratics Legend
I haven't been online today, damn you Mass Effect 3 release in EU, but let me know if you need help with anything.
 

UncleSham

Certifiable
Stratics Veteran
Stratics Legend
ok . you asked , i looked at the chat log . hmm seems he was polite and all . nothing out of the ordinary . he just couldt do anything at that point. you were past the deadline. id be more irritated in the customer service in the weeks leading up to this . (why was something that basic not found ?)

fortunately the community knew what to do and stepped in .

im glad we were able to help you save it .
 

Czarina

Slightly Crazed
Stratics Veteran
Stratics Legend
I should of put pink gozas covering the floor before transfering the castle back to ya!
 

Nakukak

Sage
Stratics Veteran
Stratics Legend
Haha,
I started redecorating it this morning (4-6am)... Im in such a big need of alot of carpenter stuff and tailoring stuff (gozas in different colors)

And I still have the gift bag for all all the guilds that helped, so if someone comes over, you can split it up into 3 and share amongst yourselves :)
 

Nakukak

Sage
Stratics Veteran
Stratics Legend
ok . you asked , i looked at the chat log . hmm seems he was polite and all . nothing out of the ordinary . he just couldt do anything at that point. you were past the deadline. id be more irritated in the customer service in the weeks leading up to this . (why was something that basic not found ?)

fortunately the community knew what to do and stepped in .

im glad we were able to help you save it .
The problem is the infomation said just within 24 hours you should contact GM, I did that but he himself has a deadline less then 12 hours then nothing can be done (that doesn't say anywhere).
I felt miss guided by the infomation that customer support provided me with and the infomation the GameMaster gave me.

but its fortunate we got a great community that knew what to do and helped out. :)
 
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