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oh yeah and you cant tell the people a scamming sim in your own house bio whats with that?
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That is a protection for you and me (general population) against false accusations and harrassment from griefers. In order to protect the innocent players (the majority) from troublemakers, a few scammers (a tiny minority) get protected as well.
Scamming is the most difficult problem to get resolved, because it is so easy to lie about. 'Scammer' is a word that is thrown around easily and frequently in the game, whenever there are misunderstandings. It is a common accusation from disgruntled cheapskates, whenever they don't like the prices!(I was once called a 'scammer' for putting a 45k price on a #1 Residential house &, once for pricing items at 20% over cost, in my store.
). There can be huge grey areas in what various player's consider a "scam", and almost all misunderstanding in the game, end up with someone being called a 'scammer', along with other rude things.
Then there are the players that get stupidly greedy and agree to skanky deals, that, not surprisingly, go bad....there is not much anyone can (or should, in my opinion) do about those. All of this, plus the stated position of EA Games in their User Agreements/Terms of Service, that they do not support nor will they get involved with certain types of trade/transactions, just make identifying actionable scams, even more difficult. Most of it comes down to undocumented claims (screenies do not count because they can be altered) of who said what, to whom and when, with both sides, adamantly, claiming innocence.
Exploits,selling third party programs, racist/hateful/pornagraphic stuff and players claiming to be underage, in print, (bios, descriptions, signs & chat), on the other hand, are all pretty cut and dried, so those things tend to be dealt with quickly and obviously.
That is why some players thing the sytem works and some do not, all depends on what type of 'crime' is being reported.