But like you and Deckard and a few others have said (and JC and I think even GalenKnighthawke) there is this air of secrecy that is taken to ludicrous lengths (just watched Space Balls again so I've made ludicrous today's word). I can't blame Jeff for that because it goes back before him, and from looking at Stratics goes back quite a few years.
The secrecy really started with Cal, or was seriously ramped up during his tenure. Draconi used to openly talk about many things being worked on, though sometimes in vague terms. After SA dropped, it was like Mythic had captured a downed UFO. This ludicrous state of affairs has sadly continued into Jeff's time.
I know some don't like Cal, but last March, Cal and Mesanna and Supreem laid out what seemed like a good plan for UO going forward: Redesign the dungeons/mobs, redesign the quest system to not be so grindy, create a new New Player Experience, and update the graphics to a higher resolution (although that that may have been a later announcement).
Jeff is continuing the dungeon redesign started last year, the quest system - who knows, the upgraded EC graphics are being done and the budget was increased for those graphics, but we just haven't been able to see anything yet.
But the redesigned New User Experience is being discarded in favor of things for existing or returning players, which makes no logical business sense. You can design new content for existing or returning players, but then a month later that content has been beaten to death by everybody interested and you're right back to where you are.
Basing your business on attracting a group of players who have already proven they have no problems with quitting your game at least once before....
At least bringing in new players would benefit everybody and would have long-term benefits.
Grimm seems to indicate that there is progress being made on the artwork front. While we haven't seen
proof of this yet, I am choosing to believe that he isn't going to knowingly lie to us. Since we've been told that there was extra spending on art outsourcing, I'm choosing to be optimistic. Cautiously optimistic.
The dungeon revamps needed to be done, as the
anniversary items have ceased to be a draw. However, I personally feel they are tipping the scales too far towards vets. Level 1 of Shame used to be a great place for newbs to go to train skills. Now, you're lucky if you aren't mobbed to death at the first intersection (the Devs don't seem to understand population density very well). Hopefully a newbie friendly dungeon will be added to New Haven (I've always wondered why there wasn't one there) as part of this pass...especially if they aren't going to do an NPE.
Thr future health of UO requires both content current players, something to
potentially lure back past players, and a way for new players to enter the game without feeling overwhelmed.