Where do I send my account age issue to?

[Alyssa of ATL]

I'm having the pretty standard issue with my account age not updating. What address/which person do I send my info to, these days?

Thanks!
-Aly

 

[Ashlen]

Alyssa do they even care to fix that anymore?

Ive have 2 old accts that date back to the very
beginning and Ive fought this battle a few times
Both my accts now say 132 months and one was
actually played during beta and the other wasnt

The last time i tried to get this right with them
the ages of accts were not the same, Because
they shouldnt be, but I was told they were correct.

My accounts havent aged correctly in so many years
that I just stopped saying anything about it, but when
rewards come out then it makes me want to cry because
Ive played and paid for 3 acct and many times up to 5 accts
every since Sept 1997. You would think just keeping my
age correct wouldn be asking to much.

 

[Alyssa of ATL]

Blah... it does seem futile. Reporting it as an issue probably wont do any good, but after watching an account sit at 107 for 4 months, it's hard not to say anything.

-Aly

 

[Alezi]

I have a theory about this. All the old accounts lost age goes to new accounts age. My account is only 15 days old, yet account profile shows that my account is 2 months old.

 

[Crack Head Bob]

Thats not a bad theory, but i belive thats all because of the screw up in the begining of vet rewards, they gave everyone 2 months added onto the total.