Gametime ran out yesterday, internet access here was down so could not get on to buy the next 180 days gametime, but thought 'not a problem, I'll sort it out tomorrow'. Try buy the gametime, and the stupid old problems are back, yet again....
Choose the 180 days, get asked for my UO account name and password, and when I give it the info in Firefox and IE, it just sends me into the endless loop to complete login/password details, rejects the details with no error message and presents me with the same 'username/login' boxes, whilst in Chrome it sometimes behaves in exactly the same way, but then occasionally refuses to accept my username and password because "Subscription entitlement suspended (coupon queue empty)". Deleting internet cache makes no difference, no saved passwords, tried on another PC as well - same problems recur every time. What lunatic system stops you buying more gametime because you don't curently have any gametime???
Looks to be that, yet again, Gamecodes.com is not talking properly to the account management servers.... the account name and password are right, they work just fine on the account management pages and to log in to the game - but gamecodes.com just won't accept them, so I can't play and can't pay EA any money!
Why is this allowed to keep on happening? It's an old, recurring issue that just never gets resolved, only temporarily 'worked around' for a bit until it falls over yet again. Please, EA, just take the money I want to pay you, on a card you have accepted in the past, on an account that has worked just fine for nearly 13 years, and is usually accepted on UOGamecodes without any grief except for the occasional repeated fit of idiocy in the site coding screws everything up yet again. It can't be that hard, almost every other business on the internet can make this sort of transaction work almost seamlessly, please get a grip on whatever is being done by the incompetents running your primary sales website......
Cal -these people not only take their customers for fools to be fobbed off with sub-standard and shoddy work, they are doing the same to you too, since whenever they 'fix' something you chase up and tell you it's resolved, it is never really fixed - it's just taped over until it falls apart again, because they can get away with it, and they feel no need to do more than send you the usual lies about how they have addressed the problem. Apparently NOBODY at EA follows through on these issues to get them fixed or has any influence on these cowboys who are taking you, and us, for a ride. For heaven's sakes, find someone who can get these amateurs to do the job they take EA money for, and so consistently fail to do.
Choose the 180 days, get asked for my UO account name and password, and when I give it the info in Firefox and IE, it just sends me into the endless loop to complete login/password details, rejects the details with no error message and presents me with the same 'username/login' boxes, whilst in Chrome it sometimes behaves in exactly the same way, but then occasionally refuses to accept my username and password because "Subscription entitlement suspended (coupon queue empty)". Deleting internet cache makes no difference, no saved passwords, tried on another PC as well - same problems recur every time. What lunatic system stops you buying more gametime because you don't curently have any gametime???
Looks to be that, yet again, Gamecodes.com is not talking properly to the account management servers.... the account name and password are right, they work just fine on the account management pages and to log in to the game - but gamecodes.com just won't accept them, so I can't play and can't pay EA any money!
Why is this allowed to keep on happening? It's an old, recurring issue that just never gets resolved, only temporarily 'worked around' for a bit until it falls over yet again. Please, EA, just take the money I want to pay you, on a card you have accepted in the past, on an account that has worked just fine for nearly 13 years, and is usually accepted on UOGamecodes without any grief except for the occasional repeated fit of idiocy in the site coding screws everything up yet again. It can't be that hard, almost every other business on the internet can make this sort of transaction work almost seamlessly, please get a grip on whatever is being done by the incompetents running your primary sales website......
Cal -these people not only take their customers for fools to be fobbed off with sub-standard and shoddy work, they are doing the same to you too, since whenever they 'fix' something you chase up and tell you it's resolved, it is never really fixed - it's just taped over until it falls apart again, because they can get away with it, and they feel no need to do more than send you the usual lies about how they have addressed the problem. Apparently NOBODY at EA follows through on these issues to get them fixed or has any influence on these cowboys who are taking you, and us, for a ride. For heaven's sakes, find someone who can get these amateurs to do the job they take EA money for, and so consistently fail to do.
problem.. I have Never Been able to log in on the 
