I don't think it's about calling anyone a liar to question the answer we got back regarding the ability to un-alter an item. While I believe our team would not intentionally provide false information, they do have a history of saying things can not be done, when in fact they can be. A perfect, and recent, example is the hourglass from the anniversary bag. The question was asked if we could animate them and our team said it was not possible. However, it is actually possible and quite easy.. All you have to do is turn it with the deco tool. How hard did they research this before we were told it couldn't be done?
By my thinking, which is usually reasonable, it should be pretty easy to change a gragish tangle into a human one. Being told this has been researched and is not possible does not make any sense to me at all. I can accept that some items can not be altered to gargish and that some items that are gargish would not be able to be made human, but a flat it's not possible for all items, IMO, is not reasonable.
In regards to the question regarding the hourglass, sometimes when answering these questions you go with your gut and that's where the answer comes from. In this particular case it was designed so the hourglass wouldn't rotate so you'd be able to use them as a pedestal for displaying artifacts and mementos from the year they represent. The fact that the flip-flop tool (aka the Interior Decorator) already had functionality to change the hourglass tileart to the animated type was a serendipitous side effect, one that I admittedly did not anticipate. UO can be an extraordinarily complex creature to work with, and the fact that it is over 15 years old and had countless people work on it in the past, only makes it more of a challenge -- a rewarding and exciting challenge, but a challenge none the less.
Nothing is ever "just". There is no such thing as "just a couple lines of code" and something you'd think could take a few hours actually ends up being a task spanning a few days, maybe even weeks. We all learn something new every single day. I can assure everyone nobody is lying, nobody is attempting to mislead you, what benefit would we achieve from that?
I think we can all agree that at the end of the day we all want the same thing -- for UO to be awesome, a goal the entire team is extraordinarily dedicated to achieving.
