NEWS [UO.Com] House Customization Update

[UO News]

Customer Service
2012 Dec 14 17:07 GMT
The House customization issue has been resolved. The problem arose from a stacking issue that was fixed this morning. Items will no longer be pushed under the house sign or become unlocked.

The instability of the Atlantic shard was also related to the stacking issue and should be resolved as well.
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Continue reading...

 

[GalenKnighthawke]

I at once keep my fingers crossed and breathe a sigh of relief.

As, I am sure, do we all.

-Galen's player

 

[DJAd]

I'll let someone else try first....

 

[Aurelius]

The instability of the Atlantic shard was also related to the stacking issue and should be resolved as well.

This seems a little strange, NO other shard was suffering this 'stacking issue'? I know Atlantic is agreed to be the most populated, but the concept it was the only one affected, and none of the other needed anything to ensure their stability, seems a little unlikely.

 

[Lady Bleez]

I think there was more wrong with it then just a stacking issue. My son was removing the top floor of his house and it was refusing to remove doors and teleporters so he stopped to wait for a fix. It said it refunded the money but no money ever went to his bank. There was less then 10 items in his house and none were stacking or anywhere near a house sign. And not on Atlantic.

 

[GalenKnighthawke]

This seems a little strange, NO other shard was suffering this 'stacking issue'? I know Atlantic is agreed to be the most populated, but the concept it was the only one affected, and none of the other needed anything to ensure their stability, seems a little unlikely.

This is UO, so "sense" often has unexpected and unknown criteria.

And anyway: They didn't say Atlantic alone had the stacking issue. They said that there was a staking issue that was also "related to" the "instability" of the shard. In other words the stacking issue was game-wide, but only Atlantic happens to have suffered the related instability.

-Galen's player

 

[Goodmann]

can w e get shard xfers back up then? gl is down

 

[Aurelius]

And anyway: They didn't say Atlantic alone had the stacking issue. They said that there was a staking issue that was also "related to" the "instability" of the shard. In other words the stacking issue was game-wide, but only Atlantic happens to have suffered the related instability.

Which is what slightly baffles me - why was it so severe it was crashing Atlantic but seems to have had no effect elsewhere? But we'll probably never know....

 

[Uriah Heep]

Which is what slightly baffles me - why was it so severe it was crashing Atlantic but seems to have had no effect elsewhere? But we'll probably never know....

Cause all threee of us on Legends never remodel our houses at the same time

 

[Olahorand]

Well technically it is easy to explain. If you have a memory leak filling up server memory, the memory will fill up slowly, if only a few processes are running which are hugging memory (and cleaned out with the daily maintenance reboot). On Atlantic more people, more houses, more such stacks, therefore the memory consumption went on on a much higher rate, until the server crashed.

 

[Assia Penryn]

I'll let someone else try first....

Seconded. I imagine all of the house owners are like a colony of penguins perched at the edge of a cliff waiting to see who is going to take the first plunge to see if there is a leopard seal or an orca waiting in the depths below.

 

[Assia Penryn]

Uhhh.. quick question. When I click the link to "continue reading", I get an error saying page not found. I figured maybe someone got the url link wrong, but when I go to uo.com I don't see it at the top of the page... only the "don't customize" news post. Maybe it's my browser, but I just want to double check.

Can a Dev just toss out a quick post that this fix has been published? I just want to make sure the fix hasn't been rescinded before I update others who don't read uo hall.

 

[MalagAste]

Hum...... so is it fixed or NOT?

Now the message saying it was is gone.

 

[Goodmann]

Seconded. I imagine all of the house owners are like a colony of penguins perched at the edge of a cliff waiting to see who is going to take the first plunge to see if there is a leopard seal or an orca waiting in the depths below.

You can take the leap but again there could be nothing but a rocky shore to splatter your penguin guts on

 

[Assia Penryn]

You can take the leap but again there could be nothing but a rocky shore to splatter your penguin guts on

Haha!

 

[Reth]

Did the message disappear for anyone else? I've been waiting to customize my house and not sure to pull the trigger or not.

 

[GalenKnighthawke]

Did the message disappear for anyone else? I've been waiting to customize my house and not sure to pull the trigger or not.

It did indeed disappear.

The last thing on the site now is the warning to not customize your house.

-Galen's player

 

[Dropixel]

The post from today is back up. The site reverted to a backup due to running low on memory. Sorry about the confusion.

 

[Assia Penryn]

The post from today is back up. The site reverted to a backup due to running low on memory. Sorry about the confusion.

Thank you for letting us know.

 

[Assia Penryn]

Edit:
I took the plunge. Everything seems to be working as intended. (Whew!)

 

[DJAd]

I went to the Test Center and the bug is still occurring there... I'm hoping that is just because they chose not to patch that shard.

Won't let me copy my character to Test Center at the moment :-(

 

[Assia Penryn]

So one small semi glitch I've noticed... (scared me half to death before I figured out what happened)...

I customized my house and when it moved items into the moving crate it only put a few items in each gold box in a row along the bottom. Looked all normal at first glance.
Then I noticed I was missing a dozen + high-end items.
Eventually, I noticed the count on the moving crate didn't match the items shown. I started removing items from the gold boxes.
When I got one empty and it poofed, low and behold, there was another gold box beneath it. Some of the boxes were several boxes deep.

So if you customize, check that before you freak out on missing items like I was about to. Hehe.

 

[DJAd]

I customized my house and when it moved items into the moving crate it only put a few items in each gold box in a row along the bottom. Looked all normal at first glance.

When should items go into the moving crate? Every time I've customised my house only the things on the outside steps seem to go into the moving crate. Do only items that aren't locked down end up in the crate or something like that?

 

[Assia Penryn]

Usually the only things that end up in the moving crate are those items that become blocked by new walls, etc. However, I did have several items go into the moving crate that didn't follow that rule.

My moving crate wasn't "full" by any stretch of the imagination. I think it was a total of 80 something items. Usually the non add-ons get thrown into the gold chests until they are full and then onto the next one. This time however it was only a few per chest to a max of like 5 in each chest and there were chests hidden... that is something I've never experienced before and I've remodeled probably 100's of times over all my years playing.

Just telling folks so if they end up "missing" items, try to empty the boxes in the moving crate and see if there are additional ones underneath. Hopefully the Devs will fix this soon.