@Ansel you have my apologies for misunderstanding, but by your use of the word illusion I thought you were labeling the meet and greets an empty gesture. So what I was trying to say was, no, I think they're basically working as intended: we line up to say some stuff; and they take note of what we say, and that's basically it. That's the extent of the communication, not very epic (
edit: and not designed to be epic), but no illusion. And I think they serve the purpose for which they are intended. I think you do, in a roundabout way, understand my singing praises comment--because even putting diplomacy aside (itself a sizable obstacle between many programmers and gamers), you know that developers are often trained not to give out meaningful feedback off the cuff; our "feedback" usually arrives in a patch note or other official statement that's been put through meetings and QA and maybe a Marketing sieve, not at some in-game thing.
It's actually a relief to see we're on the same page, because I know you've been where the devs sit. But I think many might disagree that my points are self-evident, otherwise the meet and greets would not receive as much undo criticism as they do on these boards. I think many people want them to be a sort of meeting or conference between the players and the devs, a chance to hash things out and have a discussion where decisions or commitments could be made; and of course most meet and greets would be disappointing to anyone who holds them to such a misguided standard.