C
CatLord
Guest
What is the Account Security Challenge Question?
In order to add an extra layer of password security, new accounts are required to choose a security challenge question and answer. However, existing accounts can also add this feature, and we strongly recommend that all our players do so.
To add a security challenge question to your account, please do the following:
1. Visit the Account Management page.
2. Select Create Account.
3. Select Already have a member account and log in using your EA member account name.
Note: This may be different than your UO account name–in particular, older accounts may follow the pattern "uo_youruoaccountname." If, by adding the uo_ characters, your account name becomes more than 16 characters, this feature will not work. Please click the E-mail Us link to give us the complete information about your account, and a support representative will assist you.
4. The next screen should give you the option to select a security question. Follow all prompts to create a security challenge question and answer. Type carefully and choose an answer that only you would know.
5. Click Cancel. The security question will be applied to your account.
Note: If you do not click Cancel another UO account will be created.
This security question will be used whenever someone requests a password for that account. If you have forgotten your security question answer, please click the E-mail Us link, and submit a request to have your answer reset. We strongly encourage everyone to take advantage of this feature.
In order to add an extra layer of password security, new accounts are required to choose a security challenge question and answer. However, existing accounts can also add this feature, and we strongly recommend that all our players do so.
To add a security challenge question to your account, please do the following:
1. Visit the Account Management page.
2. Select Create Account.
3. Select Already have a member account and log in using your EA member account name.
Note: This may be different than your UO account name–in particular, older accounts may follow the pattern "uo_youruoaccountname." If, by adding the uo_ characters, your account name becomes more than 16 characters, this feature will not work. Please click the E-mail Us link to give us the complete information about your account, and a support representative will assist you.
4. The next screen should give you the option to select a security question. Follow all prompts to create a security challenge question and answer. Type carefully and choose an answer that only you would know.
5. Click Cancel. The security question will be applied to your account.
Note: If you do not click Cancel another UO account will be created.
This security question will be used whenever someone requests a password for that account. If you have forgotten your security question answer, please click the E-mail Us link, and submit a request to have your answer reset. We strongly encourage everyone to take advantage of this feature.
