The Official "I'm Done with UO If Lag Isn't Fixed" Thread

[Wallenstein]

If you think this thread is a sad idea, don't bother reading the rest.

Like many I rely on being able to quite simply just play Ultima Online to update my site and manage my guild. However, in the past week playing Ultima Online has been a virtually impossible task for many players across multiple servers.

The issue has been addressed-- although lightly-- by EA/Mythic. They've acknowledged it, sure. However, the bottom line fact of the matter is that Electronic Arts/Mythic has not been able to solve a lag issue on their game servers in nearly a week. It's affecting the supposed "hundreds of thousands of subscribers" [pulled from an EA comment a while back] that Ultima Online has.. although this number is likely severely inflated.

The community of UO is dying. The game is incredibly overpriced at $12.99. Since the game moved ship to California from Austin in-game Game Master support has been basically-- scratch that-- absolutely non-existent. Support e-mails are never, ever, ever responded to on a case-by-case basis with anything custom. Predefined and pre-written responses are all we get. The clients receive updates but they often cause more problems than solutions. Servers-- most notably Europa last week-- are still being reverted when issues come up and players are losing their items... Have I named enough reasons why Ultima Online is where it is?

Now, this lag problem. The first day it was a slight issue. The third day it started to get frustrating. Now, it's just downright annoying. If any other game like World of Warcraft, Warhammer Online, Eve Online, or Lord of the Rings, for example, had a lag problem as severe as this, you'd bet your last dollar it'd be fixed in no time.

So, with this I'm officially calling this shambles of a time off if the lag we've all been experiencing isn't fixed by my next billing cycle. Although I have a lot of current UO projects in the works along with many in-game belongings and happenings, $13.00/month to watch a slideshow is bollocks.

Sorry. Anyone else with me?

 

[jelinidas]

Can I "hold" your stuff?

 

[Maplestone]

How you reported traceroutes and data like they have requested?

I don't get the sense they are taking it lightly - they just don't have any way of reproducing what you're seeing (I'm politely assuming that they would quickly see any server-side lag show up in monitoring).

 

[Aran]

I'm pretty well done with UO, but it has nothing to do with lag. *shrugs*

 

[walter_mitty]

im with ya buddy,
people have been posting trace routes here for week, how many do they need to see that its the ea serves that are goosed.

so ive got on the phone and arranged for the outrage bus to come pick me up.

ive cleaned my pitch fork and ready to go

all aboard ding ding

 

[GAMBIT35]

It seems obvious that all this began when they started preparing for mergers and transfers in Warhammer. (you know that game which is the new WoW killer after Age of Connan tanked) Unfortunatly EA dosn't care if this bothers or annoys you. Warhammer is their baby and momey maker right now. So, if they have to step on your toes, I don't think they really care.

 

[Xel Naga]

I have no lag

Verizon Fios > lag monster

 

[soze]

the lag seems to affect some and not others. Go figure. It's affected me. And there has been plenty of examples on this board and I'm sure sent off to EA.

I hope you're wrong about EA making UO take a back seat, although it doesnt make a lot of sense to me.

EA needs to get off their asses, and start explaining and/or fixing this s***!!!

 

[ZippyTwitch]

Just make sure everytime you get bad lag. Do a traceroute. Couple days ago when I did a trace it was ea. But the other day I got bad lag and started assuming is was on the ea end till i ran a traceroute. I saw it started on my end. And a reboot of my computer fixed it. All I'm saying is. Just make sure where the break is. Also don't even complain here unless you post your trace results. Show prove.

 

[soze]

Just make sure everytime you get bad lag. Do a traceroute. Couple days ago when I did a trace it was ea. But the other day I got bad lag and started assuming is was on the ea end till i ran a traceroute. I saw it started on my end. And a reboot of my computer fixed it. All I'm saying is. Just make sure where the break is. Also don't even complain here unless you post your trace results. Show prove.

i pay my montly fees, ill complain here with or without trace results

 

[Farsight]

But without traceroutes, there's no way they can actually fix the problem... Assuming, of course, it's at their end. (Often, it is, but they can't prove it without evidence)

Anyhow, I have no intention of stopping my play, lag or not. Even lagged, I can just play with the memory of old days, and I still do well with most of my UO activities. I just won't attempt to PvP or retrieve peerless keys while under the effects of lag.

 

[Bomb Bloke]

If any other game like World of Warcraft, Warhammer Online, Eve Online, or Lord of the Rings, for example, had a lag problem as severe as this, you'd bet your last dollar it'd be fixed in no time.

I don't have a WoW account, but I've seen it played. Unlike UO, which deals with lag by only letting you move when the server says so, it lets you run around and do whatever you like while waiting for the servers to update you on what's happening in the world around you.

Sometimes it can take over five minutes for such an update to come through, and your ping will fly up into the thousands. Eventually you'll get stuck in that the things you're hitting aren't dieing, all the mounded up corpses can't be looted, and you just have to sit tight and hope you're still actually alive.

In comparison, UO under normal operation is lightning fast.

 

[Aran]

i pay my montly fees, ill complain here with or without trace results

What's the point of complaining if you aren't providing what's needed to help fix the issue?

 

[Speed_Racer]

What's the point of complaining if you aren't providing what's needed to help fix the issue?

Its more than just 1 or 2 people having this problem. Half of my guild has this problem. For me its the last 3 hops at 150. All of this started for me when the new trammie stuff patched. I am going to assume it is going away when the event is done(17th). I get to play on and off all day because I work from home. The lag is from around 8 am east to aprox 9:30 pm east(give or take 30 min each way). The rest of the time is uo at reg speed.

1 14 ms 12 ms 12 ms
2 20 ms 18 ms 21 ms .dhcp.insightbb.com
3 19 ms 23 ms 19 ms .dhcp.insightbb.com
4 37 ms 18 ms 19 ms 74.128.8.233
5 46 ms 34 ms 23 ms sl-gw25-atl-13-0-0.sprintlink.net [144.232.212.2
49]
6 46 ms 45 ms 46 ms sl-crs2-atl-0-5-3-0.sprintlink.net [144.232.22.1
3]
7 50 ms 56 ms 38 ms sl-crs1-dc-0-5-3-0.sprintlink.net [144.232.24.23
]
8 49 ms 49 ms 53 ms sl-st20-ash-8-0-0.sprintlink.net [144.232.18.222
]
9 134 ms 148 ms 155 ms 144.223.246.6
10 138 ms 139 ms 139 ms fert08-eqx-iad.ea.com [159.153.224.234]
11 139 ms 143 ms 144 ms 159.153.233.71

 

[Mystikal GIL]

There has been tons and tons of traces sent in other posts. How many do they need, they're all the same.

I've sent traces to them as well, didn't hear anything though.

 

[Farsight]

They aren't all the same.

In the post above (Speed Racer's), the problem is located at 144.223.246.6 (owner = Sprintlink) or the hop before it (owner = Sprintlink). (the next hop contains the EA servers) I also have a similar traceroute to the above when lagged (but with extra hops as I'm from Europe)

In many of the other traces posted here, the problem is located at 12.116.77.34 (owner = ATT) or the hop after it (EA servers).

There are also traceroutes taken from about the time of elections from last week where the problem was in their local servers or in the middle of the network somewhere.

So what they need is as many of the trace routes as they can get so they can find out who is clogging/stopping/rerouting their traffic and what they can do about it.

 

[T_Amon_from_work]

I've been trick/treating and begging in New Haven and Jhelom with a new character ... until last night.

Last night I logged in on my Paladin and went looking for some battle. I found it in the form of lag like I haven't experienced in years. Towns not under invasion (Skara Brae/Tram) on LA weren't bad, but noticably slow and stuttering.

Invaded areas like Magincia ... not worth the effort to try and move. As I got from the moongate towards town it became worse and I simply "took my ball and went home" as the phrase has it. I packed it in.

To those who ask ... did i turn in a traceroute? Nope. I only play UO now because I've a) found nothing interesting on TV or b) have no new books to read. It's getting close to a break period for me and my accounts. I simply have no enthusiasm ATM.

Flame if ye must, but search your own heart. Are you having fun in the lag?

 

[lucitus]

UO and Service never heard of that...