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Question on Privacy Policy

Z

Zofinur

Guest
Im confused about the privacy policy/policies.

It was said that game-masters cant tell me details because of the privacy policy.
Might be because i am not native english, but i didnt found this in any of the following pages i read (some were even offered in other languages, though it didnt help)

Can anybody enlighten me and tells me where the privacy-policy forbids EA or their employess to tell me secrets on my account.
And i am not talking about to discuss anything in public, but to tell me in private via email, phone or whatever.
 
M

muldran

Guest
If your records were held in the UK, you would be able to ask for a 'data subject access' request, and pay a nominal fee of about £10, that would allow access to all data held on you - regardless of whether it's marked as 'secret or internal'. This is why banks in the UK don't keep details such as 'this customer is a complete mutant' on their records, since they'd have to disclose this if a customer asked for a data subject access request. And that has happened - I remember insulting records having to be released to the public, from a UK bank about 5 years ago! This is all part of the DPA, which is a UK based law, although stretches to cover EU.

This does not apply to other countries; your information on your account will be held by EA in the states (i.e. your account details - the account management system - is based there, even if your characters are on the Europe-located service). So you may be a European\UK person, but since the company is States-based, or has its customer-system in the states, we fall outside of that protection.

Doesn't look like there is any way to get this data for you.
 
L

Lady_Mina

Guest
Could be worse...i once had to call EA support for a billing problem...and they connected me to EA india...and i was talking to a person with a heavy accent that sounded like Apu Nahasapimapettilon.
 
Kaj

Kaj

Lore Keeper
Stratics Veteran
Stratics Legend
muldran said:
This is all part of the DPA, which is a UK based law, although stretches to cover EU.
Click to expand...
OT: this is European legislation that the UK was forced to implement, not the other way around.
 
Z

Zofinur

Guest
muldran said:
your information on your account will be held by EA in the states
Click to expand...
Correct: "Your data will be stored in the USA" (second link, first paragraph)

Update: Same paragraph: EA and EA affiliates use your data to ... communicate with you
Souonds to me that they in fact are allowed to communicate with me ...
 
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