password retrieval

[Delbrie]

How do i get my password to a game account if i forgot it?

 

[Petra Fyde]

Call them, I'm afraid. Be sure to emphasise that it's your GAME password, not your EA password and not your Mythic master password.
From here: I've logged into the Account Management Page, now what do I do? | Mythic Entertainment | Ultima Online

If you do not remember your game account password you must call Billing Support for help.
i. Inside the United States: 1-650-628-1001
ii. Outside the United States: 1-650-628-1001
iii. [email protected]
iv. [email protected]
v. [email protected]

 

[Delbrie]

thanks

 

[Sevin0oo0]

Please let us know your method of contact and how your CS experience went. thanks in advance.

 

[Delbrie]

So far it has not been fun. After calling them and verifying my account with about ten different questions I received an email syaing they sent the password to my email account. I checked and it was not there. I contacted them again and they said they re-emailed it to me. Again it was not there. I contacted them again and they said they had some wrong info for my account and to call them back. I am still working on this. Thjey did send me a 15% off promo code for the ea store. I used it and what a pain in the rear it was to get the item. They have way too many websites that you have to log into that seem to be trying to do the same thing. I will update tomorrow when I call them back. I just dont understand why they cant have a link either at the game login screen or account management for "forgot your login credentials, click here".

 

[Lady Storm]

Did you look in your spam folder? There have been times some e mails do go stray and end up in there.

Verify the e mil addy they are sending the password to.... it might be to an old e mail you no longer use or use very little.