Origin problem .... agaiiiiiinnnn!

[Faenwen]

Well....
I wasn't able to buy at origin from December til April, origin just didn't solve the problem. April i was lucky and had a guy at the origin/ea help live chat who know what he was doing... I was able to buy again! Yeahhh!!! well i was able to buy for 3 weeks annnnd thannnn..... same old problem again
[Referenznummer 10048]

I tried to reach origin/ea help via phone and chat nooooooo chance and today after i have no idea how many times trying to reach someone i was lucky to get someone on the phone! Great i thought...... wrong thought.... after allmost an hour on the phone with the guy from ea helpcenter, he told me... there is nothing wrong with our paysystem it must be your KK and paypal accounts and i should contact them and when i told him it didn't work with paysafecard either and that i am using KK and paypal without troubles and he should check what his colleague did last time to solve the same problem he said: he has no idea what his colleague did, all he can say is the problem is not on EA/Origin side its on my side!

I think EA gives a **** if they get money from UO player or not!

Really, wouldn't I love playing UO so much I just would give up! And bloody Idiot me is still not willing to play a damned Freeshard because I love UO! *mumbles*

 

[Tjalle]

Let us know if there's anything we can do on Siege to help, Aislinn.

 

[Jirel of Joiry]

Well....
I wasn't able to buy at origin from December til April, origin just didn't solve the problem. April i was lucky and had a guy at the origin/ea help live chat who know what he was doing... I was able to buy again! Yeahhh!!! well i was able to buy for 3 weeks annnnd thannnn..... same old problem again
[Referenznummer 10048]

I tried to reach origin/ea help via phone and chat nooooooo chance and today after i have no idea how many times trying to reach someone i was lucky to get someone on the phone! Great i thought...... wrong thought.... after allmost an hour on the phone with the guy from ea helpcenter, he told me... there is nothing wrong with our paysystem it must be your KK and paypal accounts and i should contact them and when i told him it didn't work with paysafecard either and that i am using KK and paypal without troubles and he should check what his colleague did last time to solve the same problem he said: he has no idea what his colleague did, all he can say is the problem is not on EA/Origin side its on my side!

I think EA gives a **** if they get money from UO player or not!

Really, wouldn't I love playing UO so much I just would give up! And bloody Idiot me is still not willing to play a damned Freeshard because I love UO! *mumbles*

Email [email protected]. I know she doesn't always answer right away. You might put in the email topic "Unable to Purchase game time from Origin Store"(feel free to cut and paste that). She can get it fixed. I feel your pain. Origin store hosed up my credit card in the great Kings Collection fiasco and Mesanna fixed it. If I can help let me know.

 

[Jirel of Joiry]

Okay check your profile in the Origin Store.

I remembered I still had some money on my Origin account. So I was checking to see how much and noticed my country was set as UAE/United Arab Emirates, WTH? I'm in the USA, baby! So yeah, I changed that. It would be one explanation as to why people have trouble buying game time. I don't know when that got changed and that weirds me out.

Of course it could just be that the trouble buying from Origin Store is that it sucks and blows by all definition. Then again what do I know, right?

 

[Angel of Sonoma]

Well....
I wasn't able to buy at origin from December til April, origin just didn't solve the problem. April i was lucky and had a guy at the origin/ea help live chat who know what he was doing... I was able to buy again! Yeahhh!!! well i was able to buy for 3 weeks annnnd thannnn..... same old problem again
[Referenznummer 10048]

I tried to reach origin/ea help via phone and chat nooooooo chance and today after i have no idea how many times trying to reach someone i was lucky to get someone on the phone! Great i thought...... wrong thought.... after allmost an hour on the phone with the guy from ea helpcenter, he told me... there is nothing wrong with our paysystem it must be your KK and paypal accounts and i should contact them and when i told him it didn't work with paysafecard either and that i am using KK and paypal without troubles and he should check what his colleague did last time to solve the same problem he said: he has no idea what his colleague did, all he can say is the problem is not on EA/Origin side its on my side!

I think EA gives a **** if they get money from UO player or not!

Really, wouldn't I love playing UO so much I just would give up! And bloody Idiot me is still not willing to play a damned Freeshard because I love UO! *mumbles*

Maybe you have a problem with your keyboard. It seems as though it is randomly inserting duplicate characters.