As some of you may/may not know over the last what.. 2 months I've been trying to track down two of my missing accounts. After spending some time talking to the EA reps in the UK they inform me that someone has stolen them (And it was the EA Rep's exact words) but everything that they tried didnt work.. the only had access to the OLD account system and not the stupid migrated one. While they tried to help me reclaim the accounts nothing worked and they said I would have to try the American EA helpdesk.
Now I cant call the US so I end up emailing.. Finally after several reminders and the complete lack of replies for weeks on end they finally reply... Only to tell me that the details I gave for the accounts dont match (Like my name, address, characters etc). Well duh if someone's stolen the accounts then I doubt they would match but if they looked at the history then they would see it... Oh yeah cos this happened just before or during the migration you DONT have the data... thats right cos you SCREWED UP the migration didnt you!
Anyway they've refused to help me reclaim them and once again EA supports criminals. Yayy EA, what a good little corrupt company you are! You can bet that I wont buy any of your software and I'll be slagging you off every chance I get.
Email support is worthless and slow.. If you dont live in the US or cant afford the stupid rates to call the US then obviously according to EA you DONT MATTER.
Yeah thanks for nothing
[EDIT] Just had another email saying to give them a call.. How many times I've told them I dont live in the US and cant call them I cant remember.. but they just dont get it. Either they are as stupid as they seem or they are just as bad as the criminals that took the accounts. Either way I'm done with it all.
Now I cant call the US so I end up emailing.. Finally after several reminders and the complete lack of replies for weeks on end they finally reply... Only to tell me that the details I gave for the accounts dont match (Like my name, address, characters etc). Well duh if someone's stolen the accounts then I doubt they would match but if they looked at the history then they would see it... Oh yeah cos this happened just before or during the migration you DONT have the data... thats right cos you SCREWED UP the migration didnt you!
Anyway they've refused to help me reclaim them and once again EA supports criminals. Yayy EA, what a good little corrupt company you are! You can bet that I wont buy any of your software and I'll be slagging you off every chance I get.
Email support is worthless and slow.. If you dont live in the US or cant afford the stupid rates to call the US then obviously according to EA you DONT MATTER.
Yeah thanks for nothing
[EDIT] Just had another email saying to give them a call.. How many times I've told them I dont live in the US and cant call them I cant remember.. but they just dont get it. Either they are as stupid as they seem or they are just as bad as the criminals that took the accounts. Either way I'm done with it all.