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People keep boosting their egos because it has been such a long time since we have seen this much updating to our game. Everyone is excited that TSO is not dying but they are trying to improve it. You have to remember, this game sat for years with no updates. What they are trying to do now is no easy feat. They are taking a game with code from 2004 and trying to get it up to 2008. Alot has changed in the last 4 years. They may not be handling this the best way possible, but they definitely do care about us. If not, they would not be working all hours of the night to get the game back up for us.
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*Applauds Duncan's reply*
For me, Donna - we the customer always feel that we are right - and yes you deserve your lock, and I hope you get it - but sometimes we judge people and the way they do things without knowing all the facts. This is what I have a problem with. I think making a blanket comment that the Devs dont care about us is unfounded and unjustified, considering all that Duncan pointed out above, and just because you have not received one skill lock, is a little unfair, dont you think?