B
brendagfrie
Guest
I am having a huge connection problem and posted in the techincal issues forum at 5am est and still no response. So I decided to call the telephone number listed at the top of the technical support page for technical issues and when I called they told me they don't do technical support for the online sims/ealand game only the offline ones. So why is that number even posted there?
I have been trying to connect since yesterday afternoon and the first time I tried it started downloading the update then it froze up. So I restarted it and then it started giving me the update error that either the server is down or I have no internet connection. I tried patching to TC3 and it started doing the download for the update and again froze 1/3 of the way through and now gives me the same update error which after it contacts ea and checks tells me I still need 8.3 mbs of the download ...then this pops up..."There was an error reading from the network. This may be due to network connectivity issues, or the server may be down for maintenance. Please verify your connection and select retry to update the game again, or Quit to exit the game"
I definately have an internet connection and have even tried disabling my satellite and using dial up instead and get the same error.
I have Vista if that is of any help. Someone please please please help me ...I am in serious withdrawal here..............
I have been trying to connect since yesterday afternoon and the first time I tried it started downloading the update then it froze up. So I restarted it and then it started giving me the update error that either the server is down or I have no internet connection. I tried patching to TC3 and it started doing the download for the update and again froze 1/3 of the way through and now gives me the same update error which after it contacts ea and checks tells me I still need 8.3 mbs of the download ...then this pops up..."There was an error reading from the network. This may be due to network connectivity issues, or the server may be down for maintenance. Please verify your connection and select retry to update the game again, or Quit to exit the game"
I definately have an internet connection and have even tried disabling my satellite and using dial up instead and get the same error.
I have Vista if that is of any help. Someone please please please help me ...I am in serious withdrawal here..............