My char crashes the game every time I try to log him in

[cutty]

Went shuffling through all my chars to get the valentines day gift on my shard, and one particular character crashes the game every single time I try to log him in. I last logged him in around the holidays for the thanksgiving and halloween items, and had no issues. All six of my other chars have logged in with no problems. I use the classic client. Is it possible that I've locked down/secured something in the spot he was last in, and that's why he can't log in? I know he was last logged out in my house. Five days ago I posted this in Tech forums, and got one response. Brought it up here in hopes that more see it and I can resolve this.

I tried installing and running the EC to see if I could log in that way, but after 3 complete installs, it refuses to work. Tried installing as admin and not, neither worked. Every time I run the patcher to start the game, I wait for the update, click "play" and either nothing at all happens, or I get a System Error message: "The program can't start because d3dx9_34.dll is missing from your computer. Try reinstalling the program to fix the problem." Three complete installs and I keep getting this message! 45 minutes killed each time I try to install the game, I need Help Please!

 

[Tazar]

While you are not running UO, try going to the "character" file in your my-documents folder and deleting the file with that character name. The exact location depends on your OS and install options - but basically mydocuemts/eagames/ultima online/shard/

Often crashes or black-holing on log-in are caused by a corruption in that file. Deleting it and then logging in forces the system to recreate it. This will delete any desktop settings and macros that you have on that character - but it should restore the character to functionality.

 

[Merus]

Try deleting the character file from the UO directory so that it try's to recreate it. If that doesn't work you could try copying a different character file and renaming it with the bugged character name. Not sure it will solve it, but it might since it seems to be character specific.

 

[cutty]

While you are not running UO, try going to the "character" file in your my-documents folder and deleting the file with that character name. The exact location depends on your OS and install options - but basically mydocuemts/eagames/ultima online/shard/

Often crashes or black-holing on log-in are caused by a corruption in that file. Deleting it and then logging in forces the system to recreate it. This will delete any desktop settings and macros that you have on that character - but it should restore the character to functionality.

That seems to have did it! Thank You!

 

[cutty]

While you are not running UO, try going to the "character" file in your my-documents folder and deleting the file with that character name. The exact location depends on your OS and install options - but basically mydocuemts/eagames/ultima online/shard/

Often crashes or black-holing on log-in are caused by a corruption in that file. Deleting it and then logging in forces the system to recreate it. This will delete any desktop settings and macros that you have on that character - but it should restore the character to functionality.

Now, any idea what's the deal with the EC not starting up at all for me?

 

[Tazar]

Glad it worked.

 

[Tazar]

That will take a bit longer to diagnose and I am at work. Hopefully others can assist over the next few hours - but if not - I will be free in about 5 hours if you are around then.

 

[cutty]

That will take a bit longer to diagnose and I am at work. Hopefully others can assist over the next few hours - but if not - I will be free in about 5 hours if you are around then.

I appreciate your help. I will keep checking back on this thread for any and all assistance. Thanks!

 

[petemage]

I get a System Error message: "The program can't start because d3dx9_34.dll is missing from your computer.

Thats missing Direct X. Try installing it: http://www.microsoft.com/en-us/download/details.aspx?id=35

 

[cutty]

Thats missing Direct X. Try installing it: http://www.microsoft.com/en-us/download/details.aspx?id=35

Nailed it. Downloaded it and now the EC works! You guys are the best! Thanks so much.