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linking old account to Mythic master problems


Stratics Veteran
Stratics Legend
Ok, so quick run down I did email UO and call about this,

I get as far as the " Linking page "
The account name for UO is right along with the master account pass/user name, I have no idea when I closed the account what password I had on it, I have tried everyone I can remember but still no luck.
Anyway they can link the account for me ?
I called and they sent me a password reset email but all it did was changed the master account password and not the UO account password. So into I can remember the old password or they change it. I can not link the account to open it and start playing on it again.